Skip to main content

Krystal Chrysler Jeep Dodge RAM FIAT

(2,013 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience

Brian, our salesman, was very low key, sold the vehicle without pushing us. Did a fantastic job at explaining all the bells and whistles on our new car. The guy who do financing was amazing too. Friendly and explained our options. Will totally recommend Krystal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience!

We worked with John and the process was as painless as possible. He was very straightforward and forthcoming with information. We would definitely purchase another vehicle from here if the opportunity arises!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick easy and helpful

Chris gave me options and explained the differences, advantages and disadvantages of multiple trucks I was looking at. Everything went in a timely matter even when things were screwed up on my end. I look forward to having a local dealership and will return for future trucks. I will also recommend to anyone I know of in north county that is looking for good quality service. Thank you again for all the help !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing

The whole buying process was quick and easy. Brian was really fun and helpful to work with! Definitely worth the drive out there! I highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

dedicated

Christopher Norcross is a kind hard working salesman!! I highly recommend him if buying a vehicle!! Very nice atmosphere all staff is very friendly!! Merry Christmas and a Happy New Year!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Daughter Happy

We stopped in to see Tim to see if he had anything used to get my daughter into in her price range...He was great we found exactly what she wanted . They had it waiting with a bow on pick up day!!! Highly recommend Tim & Krystal ...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chris Norcross is No.1 sales rep. Enjoyable experience

Chris Norcross made our purchase of a truck enjoyable. He was accommodating to every need we wanted. Highly recommend doing business with Chris Norcross, you won't be disappointed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick and EASY

We knew the type of vehicle we were looking for. We went in with that in mind. They had a Dodge Dakota on the lot Good mileage, Great condition, Good price The whole process took no more than about 2 hours and we have a new vehicle we can feel good about driving Thanks Brian for your help Quick and EASY!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wow! Just wow! So impressed!

After looking far and wide for the right truck, and dealing with shady used car salesmen, what a refreshing experience it was dealing with Krystal Chrysler Jeep Dodge! The staff treated us like family from the service department, sales department, reception and financing! They treat a person RIGHT! There's just no other way to describe it. We are so happy with the whole experience, we wish we'd gone there first! Thank you for getting us into our truck and for all the work you did to get us there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly, helpful.

This has been one of my best experiences with a car dealership I've had. If you stop in say Hi to John.. He guided the process leaving me to focus on what I wanted and not a bunch of stuff I had no interest in. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.