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Krystal Chrysler Jeep Dodge RAM FIAT

(2,013 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Great experience

Brian was awesome. We didn’t feel rushed or pressured.. We found the perfect car at a fair price. Great customer service both Brian and Jared came in on their day off to accommodate our schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

AN AMAZING BUYING EXPERIENCE

Both the salesman Brian and the manager Dan made the process so easy. They gave us a great price and much more on trade than expected. They took care of all of the paperwork so all we had to do was show up and swap keys and we were on our way. Highly recommend Krystal to anyone who is looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Hassle free, they allow you to get more for your buck.

No gimmicks, got more for my buck and walked away very happy. Told them what I wanted and Chris took care of the rest. No hassles, no pressure, great place to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great swrvice

Hi Chris Great job today w handling my Jeep purchase you and your team had everything in order and ready for me to drive my Jeep home !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easiest car purchase I've ever made!

I live about 75mi from this dealership and Brian in sales was so helpful and accommodating in helping prepare the sale over the phone. I was able to get there, drive the car, sign & leave in about an hour thanks to being able to get things ready ahead of time! Very happy with my new Jeep Compass. Their cars are well priced and gave me excellent trade in price. Jared was also very helpful in giving me an overview on how to add additional warrenties at a more economical time. Everyone there is very friendly and wonderful to talk with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Phenomenal!!

This was the first time I bought a car on my own and had such a great and pain free experience. They made me feel like family and am so happy about my new Jeep Wrangler! Highly recommend 5 Stars!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy ,no pressure , straight forward deal!

Thank you Brian for the easiest, friendliest deal! So glad we came to Krystal Jeep! You didnt pressure us, you explained everything to us and answered all our questions. We will definitely be back! Thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding experience

This was by far the best vehicle-purchase experience I have ever had. From them getting the truck with the options I wanted, to the no-hassle leasing process, I highly recommend them. Everyone I dealt with, especially Tim and Dan, went out if their way make sure I was getting exactly what I wanted with a great deal on top of that! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant experience

Chris Connolly addressed every concern answered every question and helped throughout the entire process of buying my jeep. Krystal Chrysler goes above and beyond to make a customer happy. One of the most pleasant auto buying experiences I personally have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Finally

I would like to start by saying that I thought that my family and I have been looking for the right Jeep for two years. Surprisingly, it seems like we were actually looking for the right dealership. Everyone at Krystal’s was kind and curtious. However, in my opinion the salesman that worked with us made all of the difference. Eric went above and beyond in all aspects of the process. We spent close to three hours essentially grilling him about numerous topics. Eric not only answered all of our questions, he printed out numerous documents so we could compare choices, options and financing. It was his willingness to work for us that made us ultimately purchase a Jeep. When we picked our Jeep up, we met with Brian. Like Eric, he was accommodating and patient, as we inidated him with numerous questions. For me, the great experience was made even better when Brian told us that he would like to take a picture of us by our new Jeep. After our confused looks, he explained that the dealership owner requests this practice, and views all the photos every morning. This tells me that the owner of Krystal’s is someone who truly cares about the people who are purchasing the vehicle and not just the bottom line. Overall, as you can tell we were incredibly impressed by the professionalism, patience and overall respect that was shown to us. Our opinion of the automotive buying experience has been drastically changed, for the better! Thank you so much! Sincerely, The Huszar Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.