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Krystal Chrysler Jeep Dodge RAM FIAT

(2,013 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Nail in tire

I was traveling through the area on vacation with my family and our tire was losing air. I stopped in and received great service in a friendly environment. They found a nail in our tire and plugged it for us so we could enjoy the rest of our vacation. We were clearly from out of state and on vacation so they could have gouged us on price, but it was under $20! What could been a real low point on our vacation turned out to be a positive experience! Thanks to Austin and his service team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

very helpful & friendly!!

We were helped out by Chris Connolly, and our experience at this dealership was great - the staff were friendly and eager to help, and they knew what they were talking about. If you were sitting they always made sure to ask if you had been helped and the whole place was very clean but welcoming. Would definitely recommend to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience!

Great experience and nice group of people. They were very genuine and helpful showing us all the features of the car. Most importantly there were no gimics!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chris Norcross is the best.

Chris Norcross is the best. He came in on his day off to make sure the delivery of our Ram truck went smoothly. We chose Krystal Motors to buy a ram truck because their prices were the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tim is the best car salesman EVER

I will not buy a car from anyone else. I am telling all my friends about Tim and Krystal he will need a bigger desk and a BIG raise!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best experience

We can’t say enough good things about this dealership. The staff are all professional and friendly. They made it our easiest experience ever buying a car and even stayed late a couple times to help us. John Dreps and Jared Porcell were wonderful to work with! We love the car and are very happy with the price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

SUPREME SERVICE

Chris, our salesman, was the nicest most down to earth salesman I’ve very dealt with. He went above and beyond to help work with us on the price, trade, and anything else requested and so did the dealership. I am a new loyal customer and will always get my cars here! Jared was super helpful and no one was pushy. The guys who detailed our new car helped us transfer a car load of stuff from our old car to the new one as we were going straight on vacation after finalizing the trade. An overall 100% experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and Efficient

We showed up to look at a van that was not at dealership yet but was posted online. Brian suggested a Certified Dodge Grand Caravan on the lot. We test drove it and really liked it. Brian took care of all the paperwork for us. We got to go the beach while we waited for them to get the van ready to go home. A total WIN-WIN. A beautiful day by the lake and a new van for me to take home. A very well-run , friendly business that I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Just an awesome buying experience!!

Saw the truck online, and stopped to check it out. Was met by Brian, who through me the keys and slap the plate on it for a test drive. When I got back with the truck told him I wanted it and to hold it in till Monday. The transaction was completely seamless, and I am now the proud owner of a Ram. Sooooo, If you stop to Krystal, definitely be sure to ask for Brian. Was awesome to deal with! Whether I called him or texted him, he always got back to me promptly. Will surely be buying from Krystal’s again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Got a Wrangler!

Simple, honest, direct, and very accommodating to trade and purchase a certified vehicle. Very knowledgeable and highly recommended for fair treatment and an easy/pleasant buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.