Reviews
Great Dealership Been to many Krystal is the best I
Great Dealership Been to many Krystal is the best I have found in 20 yrs Both upstate and downstate Adam and Jason in Service are both great Jarrett And Bob are just a pleasure to deal with Jason H one Best Service Advisors I have dealt with by far
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mattandroe, we're delighted to know that you've had such a positive experience with Adam, Jason H., Jarrett and Bob at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate your support over the years!
Very friendly and fair!
Very friendly and fair! This was the easiest purchase I have made in over 50 years of purchasing a vehicle. Nicole goes out of her way to make you feel comfortable and was a pleasure to deal with. No pressure!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wfrederi, it's fantastic to know that Nicole and our team at Krystal Chrysler Jeep Dodge Ram Fiat made your vehicle purchase a breeze. We appreciate the kind words!
Nicole was so kind and accommodating!
Nicole was so kind and accommodating!!!!! She helped me find the vehicle I wanted.. In fact so was the finance guy ( I forgot his name..sorry).. thank you to both of you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kathleen, it's great to know Nicole and our finance team could assist you in finding the perfect vehicle at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate your kind words!
So a great experience!
So a great experience! Tina was amazing! That's why we drove 2.5 hours to mk our purchase. Her flair for life, connectivity and product knowledge made it fun, warm, and very comfortable. So nice to hv some feminine energy in the auto world, We will return to purchase from her again. Meeting the owner was very nice, great real energy not fake salesmanship. He is a true testament to longevity in an ever changing industry. The facility was open, clean, organized with great flow. Finance tk time to explain the many little details in the fine print, and kindly provided our pup cold water. As all things always hv rm to improve... we did ask to be sure to get the DMV pw processed timely as the temp tag really a transport tag and exp quickly and we live in VT. We were told absolutely. That did not happen. Transport tag expired, paperwork still on a desk at dealer since 4/20 xxx date. So hd pw fedex to us and now I hv to take day off work, drive round trip 2hrs to VT DMV plus time there, and get my registration done. Not cool. Not sure who's charge it was to process this pw for tag tax ect at dealer, but there is rm to improve there. We were checking mail everyday for tags, a call saying not processed would uv bn nice. And for sure that dept should run a help flag up the pole if behind in workload. Honest review here! Bc of the many great points, I hv given of my time to provide this feed back. Ty!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know you had a great experience with Tina and appreciated our facility at Krystal Chrysler Jeep Dodge Ram Fiat. We apologize for the inconvenience regarding your DMV paperwork - we'll certainly take this feedback on board as an area for improvement. Thank you so much for taking the time to share your feedback!
So impressed with this dealership and especially Nicole.
So impressed with this dealership and especially Nicole. Honestly the best car buying experience we have ever had from a dealership. Nicole is a wonderful saleswoman, knowledgeable, honest and competent. You can tell she cares about you being happy with your purchase and not at all pressured. Great atmosphere at this dealership. Don’t settle make the call or the drive. Well worth it. We’re beyond happy we shopped and bought here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Donielle, it's fantastic to know that Nicole and our team at Krystal Chrysler Jeep Dodge Ram Fiat provided you with such a positive car buying experience. We appreciate your kind words about the atmosphere here! Enjoy your new vehicle!
Very satisfied wit the whole process.
Very satisfied wit the whole process. Brandon and Jared were very accommodating. will be returning.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know that Brandon & Jared provided you with a great experience here at Krystal Chrysler Jeep Dodge Ram Fiat! Thanks so much for your business - we'll see you again next time!
My tire light came back on within 5 miles of leaving
My tire light came back on within 5 miles of leaving Krystal dealership. Going back in another week to see what’s going on.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear that your tire light came back on so soon. When you come in next week, we'll get this sorted out for you at Krystal Chrysler Jeep Dodge Ram Fiat. Thank you!
I enjoyed purchasing my Jeep Rubicon with this
I enjoyed purchasing my Jeep Rubicon with this dealership. I will definitely be referring people to this dealership for a vehicle. They were willing to work with me to get the vehicle I wanted. Excellent experience! Will definitely be returning if and when I need a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know you had an excellent experience purchasing your Jeep Rubicon with us at Krystal Chrysler Jeep Dodge Ram Fiat! Thank you for considering referring others our way and we look forward to assisting you again in the future. Safe travels!
Working with Krystal Jeep and Nicole Pafundi was very
Working with Krystal Jeep and Nicole Pafundi was very easy and a wonderful experience. Everything from looking for a Jeep to negotiating a price and financing it was a breeze. We set up a meeting Thursday morning at 10 and by 1 I was in my jeep driving home. If that’s not easy I don’t know what is! Thank you for the fast and friendly service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Samuel, we're so glad to know that Nicole and our team at Krystal Chrysler Jeep Dodge Ram Fiat made your car buying experience easy and enjoyable. Enjoy driving your new Jeep!
Brandon was great to work with and friendly exchange,was
Brandon was great to work with and friendly exchange,was able to get into a new truck for my budget
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review! We're so glad Brandon was able to help you get behind the wheel of your new truck and we'll be sure to share this awesome feedback with him. Take care and please don't hesitate to reach out if our Krystal Chrysler Jeep Dodge Ram Fiat team can be of service again in the future!
