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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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You have always been able to get me in in a really quick

You have always been able to get me in in a really quick manner. I like that I can work from your waiting room. I appreciate the Snacks and drinks you offer. I’m also appreciative. Patient extremely helpful and explain everything with Clarity. I honestly wouldn’t go anywhere else.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Tanya, we're so glad to know that you've consistently had positive experiences at Krystal Chrysler Jeep Dodge Ram Fiat. We strive to make our waiting room comfortable and convenient for all of our customers. Thanks for your loyalty!

Good service and friendly people.

Good service and friendly people. Our appointment was on time and the service was performed correctly.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a positive experience with us at Krystal Chrysler Jeep Dodge Ram Fiat! We look forward to serving you again! Safe travels!

the whole crew are great, can always count on them with

the whole crew are great, can always count on them with our car and truck

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  • Overall experience 5.0
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Dealer response

We appreciate you leaving us five stars! We look forward to seeing you again! - Krystal Chrysler Jeep Dodge Ram Fiat

The best folks around.

The best folks around. Always a good experience with the Krystal team. Would highly recommend.

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  • Overall experience 5.0
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Dealer response

Kimber, thank you for your loyalty and recommendation! We look forward to serving you again in the future. Safe travels! - The Krystal Chrysler Jeep Dodge Ram Fiat Team

All went well , had an appointment,was taken right away

All went well , had an appointment,was taken right away and everything taken care by Jared

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  • Overall experience 5.0
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Dealer response

We're so glad the experience could earn us five stars! We look forward to seeing you again! Thank you! - Krystal Chrysler Jeep Dodge Ram Fiat

Nicole and the crew at Krystal were great!

Nicole and the crew at Krystal were great! Very happy with my manual transmission Wrangler.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the wonderful review! Nicole & the team are thrilled to hear you're happy with your new Wrangler and hope to see you again next time here at Krystal Chrysler Jeep Dodge Ram Fiat!

Even if they couldn’t help me.

Even if they couldn’t help me. The staff is very helpful. I will always come back.

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  • Overall experience 5.0
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Dealer response

Thank you for the kind comments about our Krystal Chrysler Jeep Dodge Ram Fiat team! We'll be here whenever you need us next!

Due to a serious medical emergency we needed a reliable

Due to a serious medical emergency we needed a reliable vehicle and our 2013 Jeep wasn't up to the amount miles we need for medical appointments. Krystal made the purchase of a newer car quick and simple. Test drove one day and picked up car the next morning!!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Marlene, we're glad to know that our team at Krystal Chrysler Jeep Dodge Ram Fiat was able to assist you in finding a reliable vehicle for your needs. Thank you for choosing us! We hope the new car is serving you well! Safe travels!

Very professional, helpful and informative?

Very professional, helpful and informative? Tina was great. Jared had all the paperwork ready. The woman in the Administration worked through the difficult papers for the Federal credit. She did not have all the answers but had our information and let us leave.

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  • Overall experience 1.0
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Dealer response

Thank you for the review. We appreciate your feedback, but are concerned to see the low rating. Are there any outstanding questions or concerns that we can address for you? If so, please feel free to contact me directly at your earliest convenience. Respectfully, Steven Lofgren - Dealer Principal - 518-623-3405

Great customer service and had all the paper work ready

Great customer service and had all the paper work ready and they made us feel wholesome

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hi Lynn K D! Thank you for leaving us this five-star review and kind words about our service team at Krystal Chrysler Jeep Dodge Ram Fiat! We'll see you next time!