Reviews
Always so friendly and helpful.Only place I trust to...
Always so friendly and helpful. Only place I trust to take my Jeep! Great place
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your Jeep! We're honored to receive your support and look forward to your next visit!
Professional, courteous. The sales associate was...
Professional, courteous. The sales associate was extremely helpful, and courteous. The service Dept. was extremely helpful, knowledgeable, and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind comments about our team! It was a pleasure having you visit us here at Krystal Chrysler Jeep Dodge Ram Fiat and we hope we have the opportunity to work with you again in the future!
This is a great dealership. I was treated courteously,...
This is a great dealership. I was treated courteously, and the whole situation went smoothly with buying out the lease on my car. The whole procedure was quite smooth. Chris Connolly and Jarod had everything under control throughout the entire process. My next car will be another Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're so glad Chris & Jared made your visit a smooth one and we hope we have the opportunity to assist you with your next Jeep. Take care and thanks again, from all of us here at Krystal Chrysler Jeep Dodge Ram Fiat!
Cruise control is working. Thanks Andy for reaching out...
Cruise control is working. Thanks Andy for reaching out to me. I did call on Saturday but I was late and you had left for the day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear that we could help improve this situation! Thank you for leaving Andy and the Krystal Chrysler Jeep Dodge Ram Fiat team your awesome feedback!
Staff was courteous and helpful they fixed my rear...
Staff was courteous and helpful they fixed my rear washers and installed new cruise control.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad our team could help resolve these issues for you! Thank you for rating Krystal Chrysler Jeep Dodge Ram Fiat five stars!
Our service manager, Andy, reached out regarding the cruise control, and he stated the problem had been resolved. Don't hesitate to contact Andy at (518) 623-3405 if there is anything else you may need assistance with regarding your vehicle. Frank Toti General Manager
the issue with the cruise control continues it intermittently shuts off. If you go over a slight bump it kicks out. It doesn’t seem to connect in 5th or 6th gear. When I left the dealership I tested it and wouldn’t connect. Then on the north way from exit 21 to 18 I kept pressing the set button with no response. I’m very frustrated.
Excellent service super helpful staff. I recomended to...
Excellent service super helpful staff. I recomended to all. Trusted knowlegable and fair. This is the 4th Jeep I have purchased from them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear that you had such a great time working with our team at Krystal Chrysler Jeep Dodge Ram Fiat! We are so proud that you can rely on our team to get you great vehicles!
Very happy, quick and easy purchase made so by Tim...
Very happy, quick and easy purchase made so by Tim Connolly our sales rep and Jared Porcell in finance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind review! We're happy to hear that Tim & Jared worked hard to make your experience a smooth one and we hope we have the opportunity to serve you again in the future. In the meantime, take care and please don't hesitate to reach out if there's anything else we can do for you! - The Krystal Chrysler Jeep Dodge Ram Fiat Team
This was our fourth vehicle from Krystal CJDR and I could...
This was our fourth vehicle from Krystal CJDR and I could not be more pleased. Brandon is knowledgeable and made the process easy. I appreciated his communication and follow through with me. Really the entire staff from sales to parts to service are always friendly and helpful. When anyone asks, I recommend making the trip to Krystal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting us with your loyal business! We're happy to hear Brandon took great care of you during your recent visit and we'll be sure to share this wonderful feedback with him & the rest of the team. Thanks for recommending Krystal Chrysler Jeep Dodge Ram Fiat to others and we'll see you at your next visit!
everyone is friendly and helpful. great service !have...
everyone is friendly and helpful. great service !have dealt with them for many years. Have bought both cars and trucks from them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a Krystal Chrysler Jeep Dodge Ram Fiat customer! We're truly grateful for all of your support over the years and look forward to seeing you at your next visit!
Always courteous and thorough. Never a long wait. Love...
Always courteous and thorough. Never a long wait. Love it there. Will definitely purchase there again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and continued support of the Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your business and look forward to your next visit!