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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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The whole center were friendly and helpful.

The whole center were friendly and helpful. The work was done in about the average time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We appreciate you coming to visit us here at Krystal Chrysler Jeep Dodge Ram Fiat and hope to see you again in the future!

Easy to make the service appointment for a day & time...

Easy to make the service appointment for a day & time that was good for me. Waited for my Pacifica and everything was explained to me when it was finished. Everyone is professional & friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We appreciate you trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your Pacifica and hope we have the opportunity to serve you again in the future!

They were very easy to deal with and were very...

They were very easy to deal with and were very knowledgeable. Very friendly staff and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! It means a lot to hear that we've succeeded in providing you with a five-star experience!

I was able to be fit right in the day I came to make the...

I was able to be fit right in the day I came to make the Appointment. Which was great. I have a crazy schedule at my job so I was greatful to get right in.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting us here at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate you taking the time to share your experience and hope we have the opportunity to serve you again in the future!

Let's go Brandon. Brandon my salesman did a great job...

Let's go Brandon. Brandon my salesman did a great job checking in with me and putting up with my questions while waiting over 5 months for my new Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback - Brandon will be so happy to hear it! Your business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram Fiat and we hope to see you again next time!

The service dept is the best one I have gone to in yrs....

The service dept is the best one I have gone to in yrs. They are professional, efficient, and courteous at all times. My experience with Krystal Chrysler Jeep Dodge Ram Fiat has been nothing but amazing from the sales people to the service area and the front desk

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It means the world to us to hear that we've made your service experience so great! Thank you for leaving Krystal Chrysler Jeep Dodge Ram Fiat your five-star review!

They are friendly, service oriented, efficient and...

They are friendly, service oriented, efficient and professional. Enjoyed the coffee in the waiting area!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is so great to hear! Thank you for rating Krystal Chrysler Jeep Dodge Ram Fiat five stars! We'll see you next time!

The best Chrysler Jeep Dodge Ram dealership in the North...

The best Chrysler Jeep Dodge Ram dealership in the North Country. A pleasure to deal with and they always do outstanding work. Very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for these wonderful comments about our team! We're honored to have you as a Krystal Chrysler Jeep Dodge Ram Fiat customer and look forward to seeing you at your next visit!

Elizabeth was amazing to work with along with the rest of...

Elizabeth was amazing to work with along with the rest of the Krystal team! Would recommend shopping at Krystal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review - Elizabeth and the team will be so happy to hear it! We appreciate you coming to visit us here at Krystal Chrysler Jeep Dodge Ram Fiat and we hope we have the privilege of working with you again in the future!

Krystal is our place to go for cars. We had an...

Krystal is our place to go for cars. We had an outstanding experience buying our van 2 summers ago, and Elizabeth was so great to us when we got our Ram!! It was a big day for our family, and Elizabeth made it seamless and quick!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so honored to be your automotive resource! Thank you for coming to see Elizabeth and Krystal Chrysler Jeep Dodge Ram Fiat!