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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Great fast and dependable service.I did not make a...

Great fast and dependable service.I did not make a appoiment and they were very busy,but they managed to get me in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is great to hear! Thank you for coming to Krystal Chrysler Jeep Dodge Ram Fiat!

They put me in the truck I wanted in a single day, great...

They put me in the truck I wanted in a single day, great people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on getting your new truck, Emma! Thank you for coming to Krystal Chrysler Jeep Dodge Ram Fiat!

Professional and polite. Clean and efficient....

Professional and polite. Clean and efficient. Knowledgeable and Honest. Always a pleasure doing business at Krystal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear it! Thank you for coming to Krystal Chrysler Jeep Dodge Ram Fiat!

Have a jeep with a gas tank problem. $900 later we still...

Have a jeep with a gas tank problem. $900 later we still have a jeep with a gas tank problem. Add $400 to change spark plugs and it runs better if you point the gas pump to 3 o'clock you can slowly put gas in it. That is not how a car should work. It seems when you fix a gas tank, it's guess work on how to fix it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Mr. Graham, I am sorry you had an unpleasant experience at the dealership. If you would like to discuss things further, don't hesitate to contact Andy, our service manager, at (518)623-3405. -Krystal Chrysler Jeep Dodge Ram Fiat

Above and beyond what was asked to do!extremely easy to...

Above and beyond what was asked to do!extremely easy to deal with and courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are honored to receive your support! Thank you from all of us here at Krystal Chrysler Jeep Dodge Ram Fiat!

Always responds to any question or concerns. Thus...

Always responds to any question or concerns. Thus attention starts with the operator and goes through the ENTIRE organization. The customers receive careful responses to all their concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's so great to hear that our team has earned your business and five-star rating! Thank you for letting the Krystal Chrysler Jeep Dodge Ram Fiat team care for your vehicle!

Excellent service every time I have gone to the...

Excellent service every time I have gone to the dealership. Go above and beyond to make it a good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so grateful for your loyalty! Thank you for continuing to choose Krystal Chrysler Jeep Dodge Ram Fiat for all your automotive needs!

Dan and Jared made the leasing process as quick and...

Dan and Jared made the leasing process as quick and painless as possible and were great to deal with. would definitely come back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear this! Thanks for trusting Dan, Jared & the rest of the Krystal Chrysler Jeep Dodge Ram Fiat with your business. We look forward to seeing you again next time!

As aways the service was terrific. I had my oil changed...

As aways the service was terrific. I had my oil changed recently and I was out of there lickity split

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is what we like to hear! See you next time at Krystal Chrysler Jeep Dodge Ram Fiat!

I’m always impressed with the friendliness of the people...

I’m always impressed with the friendliness of the people at Krystal. And the service usually costs less that I expect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

This is what I like to hear! We're so lucky to receive your 5-stars! See you next time at Krystal Chrysler Jeep Dodge Ram Fiat!