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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Service department is always on time, and always helpful....

Service department is always on time, and always helpful. Sharon is always pleasant and is a real gem and an asset to the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It means so much to hear that our service center provided five-star care to you! Thank you for taking the time to leave Krystal Chrysler Jeep Dodge Ram Fiat this awesome review!

Like it there.People there friendly and quite helpful!...

Like it there. People there friendly and quite helpful! They will assist you in anyway possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share these wonderful comments about our team! Your business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram Fiat and we hope to see you again next time!

Krystal kept us in the loop after ordering our Ram 2500...

Krystal kept us in the loop after ordering our Ram 2500 during the extreme shortage of electronic supply. It was a long wait for the build but they made us feel comfortable in the wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We appreciate you trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your purchase and are so glad our team could provide some peace of mind during the wait. Enjoy your new truck and please don't hesitate to reach out if there's anything else we can do for you!

Got us in the same day. Fixed the problem, we were so...

Got us in the same day. Fixed the problem, we were so grateful, since this is our only vehicle and they were out of loaner’s

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We're so glad we could get your vehicle back to you quickly and we hope we can be of service again in the future. Take care! - Krystal Chrysler Jeep Dodge Ram Fiat

The men working in the service area are very...

The men working in the service area are very knowledgeable and friendly. I was sitting in the waiting room for three hours and the men always kept me informed with my vehicle and all the updates on it. The waiting room was very clean and provided snacks and beverages while waiting. The day was very busy and yet every employee who walked by me always said hi and made sure I knew about the treats they provided for their customers. A great experience Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We're so glad you had a pleasant visit with our team here at Krystal Chrysler Jeep Dodge Ram Fiat and we hope we can be of service to you again in the future. Take care!

Greeting was cordial very informative felt at ease there...

Greeting was cordial very informative felt at ease there is no need for improvement would reccommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review your recent visit with the Krystal Chrysler Jeep Dodge Ram Fiat team! We hope to see you again next time!

Awesome service department! Friendly, prompt, and oh so...

Awesome service department! Friendly, prompt, and oh so accommodating. Ten years of service on my truck. Never an issue. Thanks Guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Your feedback means so much to us! Thank you for being a loyal customer all these years! We look forward to providing five-star care for many more years! -Krystal Chrysler Jeep Dodge Ram Fiat

Done right and on time. No pressure. Honest. Enough...

Done right and on time. No pressure. Honest. Enough said. But they want 15 words.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

The team appreciates your kind words and five-star review! Thank you for coming to Krystal Chrysler Jeep Dodge Ram Fiat!

Service dept was the best. Helped answer a question for...

Service dept was the best. Helped answer a question for me , even going to my vehicle to show me. Fast and went out of their way to make sure I could get my car after service dept was closed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're happy to hear that our team took great care of you & your vehicle and we hope we can be of service again in the future. Take care! - Krystal Chrysler Jeep Dodge Ram Fiat

Friendly service and kept me informed of any problems I...

Friendly service and kept me informed of any problems I had with estimate for repairs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is so great to hear! Thank you so much for leaving the Krystal Chrysler Jeep Dodge Ram Fiat team with such a delightful review! We look forward to seeing you again!