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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Krystal Chrysler , Jeep fiat is an awesome dealership....

Krystal Chrysler , Jeep fiat is an awesome dealership. The sale team are Friendly and go out of their way to make you feel welcome and important. The service team is exceptional . They provide prompt and excellent service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review! We appreciate you trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your automotive needs and look forward to your next visit with us!

Very happy with service at this facility. They got me in...

Very happy with service at this facility. They got me in as per scheduled appointment time and performed the task quickly. Quick in and quickly out with nothing unexpected. We'll done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your service needs! We appreciate your positive feedback and hope to see you again next time!

Always professional and friendly service. Great job to...

Always professional and friendly service. Great job to all staff on the obvious hard work and commitment to the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We're truly honored to have you as a Krystal Chrysler Jeep Dodge Ram Fiat customer and look forward to your next visit with us!

They gave me an appointment right away when they knew how...

They gave me an appointment right away when they knew how bad my tires were.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad we had the opportunity to help you out! Thanks for visiting us here at Krystal Chrysler Jeep Dodge Ram Fiat and please don't hesitate to reach out if we can be of service again in the future!

Sale with Brandon was great. Service on my old Wrangler...

Sale with Brandon was great. Service on my old Wrangler was quick and found the problem 2 other shops couldn't diagnose.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your business! We're grateful for your kind review and hope you'll be visiting us again in the future!

Easy to do business with . From start to finish every...

Easy to do business with . From start to finish every thing went smoothly. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to serve you! Thanks for visiting our team here at Krystal Chrysler Jeep Dodge Ram Fiat. We hope we have the opportunity to serve you again in the future!

This was a very easy purchasing experience. Brandon was...

This was a very easy purchasing experience. Brandon was very professional and everything went smoothly. I’d definitely buy a vehicle here again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear this! Thank you for visiting our team here at Krystal Chrysler Jeep Dodge Ram Fiat. It was a pleasure working with you and we look forward to doing so again in the future. Take care!

Low rating is due to the 1 1/2 hours to change out 1 bad...

Low rating is due to the 1 1/2 hours to change out 1 bad tire.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share this feedback. We truly apologize for the long wait and are certainly grateful for your patience during your visit. We will be addressing the situation with our team and hope you'll consider giving us another chance in the future. Thanks again and please don't hesitate to reach out directly if you have any additional questions or concerns. Frank Toti - General Manager - 518-623-3405

Great pricing they handled everything for me overall very...

Great pricing they handled everything for me overall very happy with my experience with Krystal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! It means a lot to hear that you're happy with the service provided by our team and we hope to see you again next time here at Krystal Chrysler Jeep Dodge Ram Fiat!

Great experience they know their vehicles.took their time...

Great experience they know their vehicles.took their time and showed me everything on my new truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're so glad our team could get you feeling comfortable with your new truck and we hope we have the opportunity to work with you again in the future. Take care! - The Krystal Chrysler Jeep Dodge Ram Fiat Team