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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Easy process, and Brandon was very helpful. The...

Easy process, and Brandon was very helpful. The communication was open and fast. I looked at the truck online on Tuesday, and everything was ready to go by Saturday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! We're glad to hear Brandon and our team made the process so easy for you! Thanks for choosing Krystal Chrysler Jeep Dodge Ram Fiat!

Brandon made my car shopping super easy and stress free....

Brandon made my car shopping super easy and stress free. He was very knowledgeable on what the jeep had to offer. This was a great experience!!! Jared in finance was also great to work with and made the whole process smooth!! Thank you brandon and Jared

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jeff! We're so happy Brandon and Jared helped you enjoy your experience of finding your next vehicle! We'll be sure to let them know they've earned five stars for a job well done! We hope you love your Jeep! - Krystal Chrysler Jeep Dodge Ram Fiat

Elizabeth was great to deal with, she always got back to...

Elizabeth was great to deal with, she always got back to me quickly and with accurate information. She had the paperwork ready and waiting for me when I arrived. The Ram 1500 I purchased was extremely well detailed on the inside when I picked it up, unfortunately the wax and buff job on the outside was a little iffy as there were superficial scratches all over the clear coat. Luckily I was told I could get a free detail if I couldn't clear it up myself whenever I wanted. Overall it was a nice experience, would return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your kind words about Elizabeth. It's great to hear that she provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Krystal Chrysler Jeep Dodge Ram Fiat Team

10/10 will buy my third vehicle and anyone after that. I...

10/10 will buy my third vehicle and anyone after that. I hate dealerships, this isn’t any dealership this is family. Brandon Polcare SUPERSTAR!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Devin, we are so incredibly happy to hear that you're looking forward to working with us as much as we are with you! Thank you for being part of the Krystal Chrysler Jeep Dodge Ram Fiat family!

Krystal had the best deal I could find in the area and...

Krystal had the best deal I could find in the area and the buying process was relatively stress-free and efficient. The staff is friendly, knowledgeable and accommodating. They explained everything clearly and thoroughly and I never felt rushed or pressured. I would return here for future purchases and recommend them to others.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your buying experience with us! We're so glad to hear our team made it stress-free and efficient! We look forward to working with you again at Krystal Chrysler Jeep Dodge Ram Fiat!

Tim was very knowledgeable about the Dodge pick up truck...

Tim was very knowledgeable about the Dodge pick up truck line. He helped tailoring my truck to my needs. All the questions I had asked were all answered. I will do business again with Tim Maltbie when I purchase another vehicle. Thanks again. The truck looks great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that you had a great time at Krystal Chrysler Jeep Dodge Ram Fiat! We are delighted that you love the truck!

Dan is the best car salesman I have ever worked with! He...

Dan is the best car salesman I have ever worked with! He made the whole process so easy! Best experience car shopping ever! I would highly recommend people to see Dan if they are looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Kim, we are so happy to hear that Dan made it the best shopping experience ever! We are very proud to have him on the team at Krystal Chrysler Jeep Dodge Ram Fiat!

I bought a used vehicle from Krystal CJD. It was a good...

I bought a used vehicle from Krystal CJD. It was a good experience. Unlike other dealers who are only interested in how much you'll pay per month, and act like vultures descending on you, they let me figure out what car I wanted to buy and did not pressure me. It was a pleasant experience compared to my past experiences. Catherine Falk

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and your review! Thanks from the Krystal Chrysler Jeep Dodge Ram Fiat Team, Cathy!

Just bought my second Jeep from Krystal...

Just bought my second Jeep from Krystal Chrysler-Jeep-Dodge. Had another really good experience with Chris Connolly. He is a very dedicated salesman for going above and beyond to get me the Jeep that I wanted. Thanks so much Chris. Also thank you Andy and Jason in the service department. Great people to work with too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business with us at Krystal Chrysler Jeep Dodge Ram Fiat! We hope you love your new Jeep and we're happy to hear our team went above and beyond throughout the process! Safe travels!

Brandon was great to work with. He worked very fast to...

Brandon was great to work with. He worked very fast to push thru my deal so I didn't miss the 0% financing that ended today. He saved me alot of money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad Brandon could take care of you and get you a great deal on a quality vehicle! Thanks for choosing Krystal Chrysler Jeep Dodge Ram Fiat!