Skip to main content

Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

Want to share your experience with this dealership?

Write a review

Ask for Elizabeth if you're looking for a vehicle. By...

Ask for Elizabeth if you're looking for a vehicle. By far, the best experience I've had at ANY dealership buying a vehicle...hands down. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear Elizabeth and our team provided such an awesome experience to you! Thanks for the five-star rating and for choosing Krystal Chrysler Jeep Dodge Ram Fiat!

Great experience with Brandon from Krystal - fair price...

Great experience with Brandon from Krystal - fair price and really good service - very responsive - and easy to deal with for a purchase and a trade - and was easy and efficient to do remotely!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is such a great review! Thanks so much for the rating and for letting us know about your experience working with Brandon! We appreciate you coming to Krystal Chrysler Jeep Dodge Ram Fiat!

Quick and easy purchase for a decent price! Brandon got...

Quick and easy purchase for a decent price! Brandon got all the extras I asked for for a good price and much quicker than I anticipated! Thank for the great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your great experience with Brandon and the Krystal Chrysler Jeep Dodge Ram Fiat team! We hope to see you again in the future! Enjoy your new ride!

We live 2 hours away and he insured everything was in...

We live 2 hours away and he insured everything was in order so that when we arrived, we could quickly sign and drive! We handled everything via email and phone making the most of our time. He was thorough in going over the car and followed up the next day to make sure everything was to our liking. I highly recommend Krystal Jeep and Brandon as a salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so proud to hear that Krystal Chrysler Jeep Dodge Ram Fiat is worth the drive! Thank you for these kind words, we will be sure to pass them along to our team.

Brandon did a phenomenal job at make the car buying...

Brandon did a phenomenal job at make the car buying process easy and straight forward. The service was great and everyone was extremely nice and easy to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad Brandon made your purchase easier! Thanks so much for the great five-star review and for coming to see us at Krystal Chrysler Jeep Dodge Ram Fiat!

Dan was awesome. He helped us find exactly what we were...

Dan was awesome. He helped us find exactly what we were looking for and within our budget! The entire process was smooth and efficient!! He even came in on his day off for us! Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear Dan was so helpful to you during your shopping experience! We will share your great review with them and tell them they've earned high praise and a recommendation! Thanks for choosing Krystal Chrysler Jeep Dodge Ram Fiat!

Chris Connelly was great to deal with!! Chris took time...

Chris Connelly was great to deal with!! Chris took time to talk about financing options to make sure I was comfortable with my payment. Friendly service throughout the buying process not pushy !! A good car buying experience!! Thank you! I will recommend you to friends! Jeff Della Mattera

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jeff, thank you for sharing your recent buying experience with Chris! We're thrilled he could deliver excellent service throughout the whole process and we hope you love your new ride! - The Krystal Chrysler Jeep Dodge Ram Fiat Team

Elizabeth was amazing to work with! She was super helpful...

Elizabeth was amazing to work with! She was super helpful with all of my calls (there were many)! Friendly, honest, no pressure! I’m thrilled with the transaction and love my new car! 10/10 recommend working with her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Elizabeth will be so happy to hear they've earned high praise! Thanks for the review and rating, Tricia! We're glad you love your new car and we welcome you to the Krystal Chrysler Jeep Dodge Ram Fiat family!

Easy and professional transaction. Couldn’t be more...

Easy and professional transaction. Couldn’t be more pleased with the dealer, staff and the support from Tim Maltbie during my purchase of a new Ram 1500 truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new truck! Thanks for your business, from all of us here at Krystal Chrysler Jeep Dodge Ram Fiat and we'll see you next time!

They were very pleasant. Kris and Jared were very easy...

They were very pleasant. Kris and Jared were very easy to talk to. Explained everything very well. I enjoyed speaking to both of them. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

You are very welcome! Thanks for sharing your experience with Kris and Jared, we're lucky to have them on the Krystal Chrysler Jeep Dodge Ram Fiat team!