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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 3:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Over all I feel that Brandon was great to work with.. he...

Over all I feel that Brandon was great to work with.. he got me the truck i wanted and in the budget that I had set.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Brandon could get you into the right truck at the right price! We hope to see you again at Krystal Chrysler Jeep Dodge Ram Fiat.

Great experience, traveled 3 hours for this truck. Dan...

Great experience, traveled 3 hours for this truck. Dan was great. Only hiccup was waiting 25 minutes for my pick up from the rental car place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review, Bryan! We appreciate you driving three hours to visit Dan & the team here at Krystal Chrysler Jeep Dodge Ram Fiat and hope you're enjoying your new truck so far. Take care and please don't hesitate to reach out if there's anything else we can do for you!

My experience was smooth and easy. Brandon was very...

My experience was smooth and easy. Brandon was very prompt on his part and was able to take the car home the next day after my test drive appointment. Had to have the car by Friday. This shop is very understanding and easy to work with. I moved back to Ny less than 2 months ago and finding qualifying residency paper work and such was tricky but they were able to work with everything that I had brought them. Very pleased with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear this, Ashely! Thank you for trusting Brandon & the Krystal Chrysler Jeep Dodge Ram Fiat team with your business. We're glad to hear that your experience with us was a great one, and we hope to see you again in the future. Take care!

From the first phone call until I drove away I was...

From the first phone call until I drove away I was completely satisfied and confident I made the correct choice in dealerships very professional and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review your recent experience with us! We appreciate you coming to visit us here at Krystal Chrysler Jeep Dodge Ram Fiat and we hope to work with you again in the future!

Chris was great! He helped me from start to finish with...

Chris was great! He helped me from start to finish with getting my car ready to take home. I definitely recommend this dealership for anyone looking to buy or lease! The staff were all professional and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Bri! We appreciate the recommendation and look forward to the opportunity to work with you again at Krystal Chrysler Jeep Dodge Ram Fiat.

Love the new truck! Got a great deal on it. Tim was great...

Love the new truck! Got a great deal on it. Tim was great to work with. Everything went smoothly. Would buy from him and Krystal again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you are loving your new truck! Thanks for choosing Krystal Chrysler Jeep Dodge Ram Fiat!

Very easy buying process done almost completely over the...

Very easy buying process done almost completely over the phone! Building was very clean and staff is very friendly. All around it was a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad we could deliver a 5-star experience! We hope to see you again soon at Krystal Chrysler Jeep Dodge Ram Fiat!

Elizabeth made this process so easy for us!!! I would...

Elizabeth made this process so easy for us!!! I would highly recommend the dealership! Quick and easy!! Two thumbs up! Thank you for making this experience a smooth and enjoyable one!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

That's so good to hear! We always aim to make the process quick and easy here at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate your review!

Dealer response

That's so good to hear! We always aim to make the process quick and easy here at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate your review!

I saw the car I wanted online. I called and spoke to...

I saw the car I wanted online. I called and spoke to Elizabeth Tapia to arrange a test drive. Elizabeth made the experience of buying my new car absolutely drama free. The transaction was smooth and easy. The vehicle I bought was fairly price and what they gave me for my trade-in was also fair. My experience remanded positive even after I got my car as few minor issues were taken care of hassle free. If you are in the market for a vehicle do yourself a favor and head to Krystal Chrysler, Jeep, Dodge, Ram Inc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is what we like to hear! We're thrilled to hear that Elizabeth provided you with an excellent car-buying experience, and found you a new vehicle! We look forward to seeing you at Krystal Chrysler Jeep Dodge Ram Fiat at your first service appointment!

Brandon was really great to deal with. I never thought...

Brandon was really great to deal with. I never thought that I would purchase a vehicle sight unseen but he made me feel very comfortable and was not at all pushy. I would highly recommend him to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments - Brandon will be so happy to hear them! We appreciate you trusting Krystal Chrysler Jeep Dodge Ram Fiat with your business and hope we have the opportunity to work with you again in the future. Take care!