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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Fantastic experience! Brandon was professional, courteous...

Fantastic experience! Brandon was professional, courteous and personable. My vehicle purchase was easy and completed in a vet timely manner. I would highly recommend Krystal Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this glowing review and recommendation of our team! We're glad to have you as a Krystal Chrysler Jeep Dodge Ram Fiat customer!

Dan Young of Krystal CJDRF was a pleasure to work with...

Dan Young of Krystal CJDRF was a pleasure to work with and helped me get a great deal on my trade in and the purchase of a beautiful certified used Ram 1500. I highly recommend Dan Young and Krystal CJDRF.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review, John, and congratulation on your Ram 1500. We appreciate your recommendations of our team and look forward to seeing you again in the future!

We were very impressed with Brandon’s communication...

We were very impressed with Brandon’s communication skills. He listened to our needs and did his best to meet those needs. The other staff members we met with helped very much to bring the car shopping trip to a successful conclusion. Brandon was right there to the very end of the sale and was giving us a big wave and smile as we pulled out of the dealership driveway. Thank you so much. Don and Debbie Coalts

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for this fantastic review of Brandon and our team! We're so glad we could help find the perfect vehicle for you! We appreciate your business with us at Krystal Chrysler Jeep Dodge Ram Fiat.

No pressure sales!! - it took months for me to decide on...

No pressure sales!! - it took months for me to decide on a vehicle and they helped me find exactly what I needed over those months and never once put any pressure - just updates on possible vehicles I may have found worthy. They get what it feels like to be a customer shopping for a car and treat you in a manner that they themselves would want to be treated in that position... very rare.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for these wonderful comments about our team! We're so glad we were able to help you find the perfect vehicle, and we hope we have the opportunity to work with you again in the future. Take care! - The Krystal Chrysler Jeep Dodge Ram Fiat Team

Very personable and easy to work with! He was quick to...

Very personable and easy to work with! He was quick to answer each and every question I had and helped me make sure I was comfortable in my new to me car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for this awesome review! We’re glad we could deliver a 5-star experience.

Great car buying experience. No Hassle, fast and...

Great car buying experience. No Hassle, fast and friendly service. To the point & honest on pricing, no bull!!! Very responsive to get mods to vehicle done overnight.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review your recent experience with the Krystal Chrysler Jeep Dodge Ram Fiat team! We're grateful for your business, as well as your kind words, and hope to see you again in the future!

Very comfortable to work with I was actually halfway...

Very comfortable to work with I was actually halfway through a transaction on a vehicle and changed my mind to a different one and they were very cooperative with that and everything went very very smooth I would definitely recommend this company and I will definitely deal with them again in the fu ture

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Joel, thank you for taking the time to share your experience working with our team at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your 5-stars, and look forward to seeing you next time!

This was our first jeep. Working with Dan was wonderful....

This was our first jeep. Working with Dan was wonderful. He was very professional and also was not pushy which is something very important to us. Dan made everything run smoothly. We dropped off our trade in and picked up the new with ease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congrats on your first Jeep! Thanks for choosing Krystal Chrysler Jeep Dodge Ram Fiat

Brandon was great. Went out oh his way to get me the deal...

Brandon was great. Went out oh his way to get me the deal I wanted. We worked out everything over phone great experience. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review of Brandon and our team! It is greatly appreciated by all of us at Krystal Chrysler Jeep Dodge Ram Fiat.

We have now purchased two vehicles from Chris, and will...

We have now purchased two vehicles from Chris, and will continue to come back! He is helpful, fair, and and a pleasure to deal with! They had quick and friendly service, and showed us all of the features of the car in great detail. We will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We're glad that Chris continues to earn your loyal business, as well as your five-star rating, and we hope you're enjoying your new vehicle so far. Take care and we'll see you next time here at Krystal Chrysler Jeep Dodge Ram Fiat!