Gretna Auto Outlet

The purchase was ok. Except they lost our W-2 and not sure where that is at. It started right after a week after the purchase date. Got a check engine light on saying it was a failed thermostat. It was replaced right away. Then about 10 months later it was overheating. Find out it has a possible cracked cylinder or blown head gasket. It has 78,000 miles on it and we purchased it at 77,000. Crazy thing is when we purchased it they said the mileage on the paperwork was 68,000 but I pointed that to the finance guy Tom and he told me that didn’t matter. Which isn’t employed there anymore. Called them back to let them know about the issues I’m having with only putting about 1000 miles on it and I was basically told there isn’t anything they can do but direct me to their mechanic and we could pay at their cost. We called the mechanic and if it’s just a head gasket it would cost 3000 then he called back and stated he misquoted us and the Gretna auto cost is 2700 so they only get about a 300 discount? I’m a father of 5 and purchased this 2011 Dodge Journey LUX AWD and still have $16900. I have made only 2 payments and it’s sitting at a dodge dealership now waiting to hear the cost to fix. Can’t believe there wasn’t anything they could do to make something right but try and send me a 300 buck discount. So now I’m looking at a few grand in repairs and my loan company wants their payment. Yes they offered us a warranty but the cost was much for our budget and paying a extra payment for 2 years would of put us in the hole and unable to pay for our loan. Also have paper work with a diagnostic saying I need to replace the oil filter housing rear Differential is leaking needs new alignment. Driver side front ball joint loose, and wrong size tires, needs rear axle seals and rear differential pinions seal. Expected cost for this is $3,124.47 and that’s not even including the blown head gasket with a possible cracked cylinder head which I’ve been quoted around $3000 depending if there isn’t anything else wrong. I have just had the lower and upper manifold gaskets replaced, spark plugs, coolant reservoir due to crack, air filters was extremely bad almost looked like the original ones, thermostat as stated above. Even told oscar about the thermostat and wife talked to him recently and knew us right away. I feel they didn’t even have this vehicle inspected when they had it transferred from New York. Really feel like they just slapped a price on it. Just wished they would have did a better job at working with people they basically screwed. I have a payment over $6000 to make sure me and my 5 kids are safe to ride in this vehicle and on top of it all I have to make $396 payment so I’m not ruining my credit. I feel I could of got a better quality vehicle at a buy here dealership. There is no way We drive about 1000 miles and have these issues just show up randomly.

It was a pleasure to work with Chris and the rest of the crew at Gretna Auto Outlet! I highly recommend paying them a visit when on the market for a new vehicle!

We had a great experience from start to finish. Would buy from there again! Mitch was great and very easy to work with. We were out with our new car in a few hours.

We had an excellent experience with Gretna Auto Outlet! We live in Western North Dakota and Gretna Auto Outlet had the exact pickup we wanted. A beautiful 2017 2500 GMC Denali with a bunch of after market work done to it. We were going to pay to have the pickup shipped to us but Gretna worked with us and actually drove the pickup up to us in North Dakota and drove our Dodge back because they took it on trade! It worked out so well for us because of our work schedules we were not able to get down to Nebraska. Oscar was great to work with and all the paper work and financing went very smoothly. We had the pickup bought and delivered to us in 2 days! We love our new pickup and were very impressed with their services!

Everyone was very friendly. Great experience. Easy to get in and out, most dealerships take forever, but our experience was very easy & enjoyable. Thank you!

Upon my experience at Gretba Auto Outlet, I received amazing customer service through the employees working here. Although I was just looking around to get ideas, the staff was more than helping in providing me with everything I asked for. This process thoroughly helped me in my car buying process.

Everyone at this dealership is top notch. Professional and ver knowledgeable. They answered all my questions and even made sure I understood everything. I would recommend these guys to everyone!

I had a great experience all around. Was recommend by a friend and was very pleased. Will definitely recommend to more friends and family of mine!

I had been looking for a car for over a month and saw one today here and fell In love. As soon as we arrived we were greeted by Brandi who was extremely friendly and knowledgeable. She answered ALL of our many questions with pleasure! Brad was also very friendly as well. I’m so glad I came here to get my car!

Brandi did a outstanding job with me and was very patient and answered all my question with a smile and happy face..Thank you Brandi