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Gretna Auto Outlet

(541 reviews)
Visit Gretna Auto Outlet
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 902-1044 (888) 902-1044

Reviews

(541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gretna Auto Outlet from DealerRater.

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Helpful and nice

Brandi was able to answer all my questions and got me set up with me vehicle right away. Gretna auto also allowed me to put 500 down to hold the vehicle while I waited for funds.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Energy and honesty!

I've been looking for a truck for a while, so I've been to a lot of dealerships. This was by far my best experience. The saleswoman was helpful, answered my questions and didn't BS me. I bought the truck, and so far it's exactly what I was looking for. .. and for a good price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

F250 new owner

Brandi... no hassle no preasure... anwsered all the questions fast .... very friendly .. very patience w me driving alll the way to my house to check if the truck female plug works w my trailer and to my mechanic to check the truck out ... i ll go back to her in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ford F-250 Diesel

Thanks to Rob at Gretna Auto for taking the time to keep in touch with us and help get us in our new truck. If you're in the market for a new vehicle give Rob a call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy to work with

Oscar was great to work with and wasn't pushy. My wife had called earlier in the day and everything was ready to go when we got there. Walked out very happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

WE NEEDED A NEW CAR

GREAT CUSTOMER SERVICE IN TERMS OF WANTING TO HELP US GET A NEW CAR AND THE ONE WE NEEDED MITCH WAS WILLING " GO THE EXTRA MILE" TO HELP US

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy to work with, no pressure

Gretna Auto Outlet was very helpful in finding the specific vehicle we were looking for. They did not pressure us into a purchase and were very accommodating regarding the distance we were from the dealership to make things as convenient as possible for us. Their prices were fair and they were open and honest about extra purchase options (extended warranties, etc) without being pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Just an overall great experience.

The staff here were helpful, and friendly. They new the vehicles in their inventory, and even took the time to explain pros and cons to my son, so he could make a better decision on which vehicle to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worst Car Buying Experience I've Ever Had

I was looking to buy a second car to drive in bad weather. This place had a vehicle I was interested in. The salesman was OK but didn't know much. I told him what I would pay and that I didn't want to go back and forth. Then the whole game started of "we can't do that", "this person wants to talk to you", etc. After the 3rd person, including the owner who said he couldn't make a decision on the offer (really??) I said I was leaving because I had other cars to look at. Then they were able to make the deal. Frustrating, but OK. I went in to do the paperwork and they tried to charge me a whole PERCENTAGE and a HALF interest rate! I told them no way. I would go to my bank. Then miraculously, they were able to bring it down to where it was supposed to be. He said they called the bank which was amazing since he only left the office for 30 seconds. They tried to be deceptive and dishonest. I would not trust them for anything. The salesman said he would fill the car with gas since it was empty but of course he didn't. At that point I just wanted out. Then I go to the DMW 3 weeks after the sale to get my plates and they hadn't filed the paperwork. They told me they forgot to have me sign something and I needed to come back in to the dealership. If I could rate them a Zero, I would. I would never recommend them to anyone. Not just a hassle but proved to be very dishonest.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very Helpful

We went to Gretna Auto Outlet looking for one car but decided on another. Staff showed a family atmosphere and one that they really wanted to help you find what you need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.