JT Auto Group

Yes I purchased a 2020 Honda from them, just made my first payment. They delivered the car to me around 930 at night. I needed a car but i had a lot going on Aunt in hospital on life support, and another family member had passed, so long story short, the car was 21,000 and before i purchased it i told them that i would put 3000.00 down but i would like for it to come off the price of the car. Well I finally got the paper work contract i should say and they kept my money. I also purchased gap which I can see. The car has a tracker on it an I was told there is nothing they can do about it. Yes I am mad thank God I have a friend whose cousin is a lawyer and I am going to fight this i work to hard and going threw breast cancer, why do people take advantage of people.

Had a pleasant buying experience no high pressure tactics. Would recommend stopping by and checking out thier inventory

I bought my Civic from Corey at this dealership. He came all the way out to where I stay to bring it to me. Thank you JT Auto and Corey!

My salesman was Abraham and he took very good care of me, I was late getting to the dealership because I had a 400 mile trip to get there and he waited to after hours to take care of me and was knowledgeable and very friendly...the car was exactly what I was looking for and at a fair price...I would buy from him again!!! Ron A

I had the misfortune of buying a car from JT Auto Group. First problem was when I got it home and realized the seats weren’t leather as advertised. I immediately contacted the dealer. He deleted the car ad and wouldn’t admit it was advertised as leather. I sent him a screenshot I took before the purchase proving it…and then he said well it’s leather but just leather for vegans lol. I asked to return it and he immediately ghosted me. It was a scam but I should have known based on how the deposit went. They tried sneaking services without asking me if I wanted them. Usually dealers at least try to sell you them. These guys don’t and just bill you and hope you don’t notice. Worse yet is the “discount” they offered me was actually a charge in disguise. It showed on the invoice as a -$600 discount, but actually ADDED 600 dollars to my total because the minus sign was in the discount box, so a double negative. I wouldn’t have known had I not taken out my phone’s calculator and crunched all the numbers myself. Another weird thing is the sales tax amount was higher than the state requires. Luckily I calculated it myself. They lowered it but it was high the 2nd time too inexplicably. I had to push them again to lower it and finally it was fixed Anyway, I feel dumb for using JT Auto, so many reviews showing they scam, but whatever, hopefully I can help prevent others from the nightmare. EDIT: I had to tow it to the shop. Apparently it was sold to me with over $6k of undisclosed, preexisting damage. The owner is still ghosting me so I had to pay for a consumer protection attorney. She says I have a straightforward case and should file in small claims court for up to $10k. Good to hear but this’ll be a long road. TLDR: Please protect yourself. There are countless ways a person can take advantage of you in a car sale if they want to. And JT Auto wants to. They have lots of practice at it too.

I worked with Corey at Taz Auto and was very happy with the experience. I will definitely come back again when I need another delivery truck.

Today I purchased a beautiful 2014 Toyota Highlander Limited (Burgundy exterior and Almond interior). I called the dealership last week and spoke to the salesman named Will. Will answered all my questions and sent me videos and pictures of the car addressing all my concerns. He was a great help and very pleasant to work with. After driving the car home for over 200 miles, the ride was very smooth and nice. Everyone in the office were also very nice and helpful. I will definitely come to JT Auto Group when I need another car.

I would not recommend buying a car from this dealer. I purchased a slightly used 2023 Honda Civic Si in January. I was aware of some minor issues with the vehicle, which I was fine with and planned to fix after buying. When I asked the salesman about the vehicle history report, she assured me that the car was clean and had no "issues" with the vehicle. She attempted to pull up the Carfax for me on the dealer website, but the resource was conveniently unavailable. She disclosed that she was the one who purchased the car from the auction and said that it was in great condition with no accident history. That day, I placed a nonrefundable $500 deposit on the vehicle so it was on hold while I got loan paperwork handled through USAA. After leaving the dealership, I immediately checked the vehicle's history through CarFax and found out that the vehicle was involved in a "minor" rear-end accident back in 2023. I was disappointed since I was lied to by the dealership, but I still really liked the car and decided to buy it anyway. I didn't want to forfiet my $500 I had placed earlier that day. I purchased the car a few days later and drove it off the lot. IMMEDIATELY after getting on some backroads and going 70+ MPH, the car began to crabwalk back and forth across the road. It was insanely hard to keep the car between the white and yellow lines. At one point, I almost lost control of the vehicle while going around a curve. I decided to take it to my local Honda dealership for maintenance the same day. They found that the alignment was off, specifically on the rear passenger side. It was toed 1.93 degrees and was only able to be realigned to around 0.9 degrees due to some underlying damage on the vehicle that occurred during the rear-end accident. After speaking with the sales manager, he assured me that all vehicles go through a thorough inspection process before being listed for sale. This includes the alignment. He offered to "take a look" and said that a new alignment was "an easy fix". JT AUTO was aware of the alignment issues, but cut corners and were too lazy to fix it, or at least fix it as best as possible without replacing an expensive part. They don't care about the condition of the vehicle, and they surely don't care about the safety of the customers they're selling too. They only care about money. Don't trust this dealership with your money, time, and certainly not your safety. I'll never return, and I strongly urge others to think twice before doing business here.

Samantha as a sales person is absolutely amazing but that is where the amazing stops! I purchased a 2017 Jeep Wrangler back in Sept 24 already lifted brand new tires looked great! Still needed some work done to the steering as you couldn’t keep it straight but knew what I was buying! When purchasing the vehicle also purchased an extended warranty! Now extended warranties are ment to be used for repairs that are covered but it was never disclosed to me that the warranty could only be used at that dealership! $3400 later additional to my vehicle purchase they have not instated the warranty with the company as the warranty company has nothing on file with my warranty number and following the instructions on the warranty to call prior to service they cannot help me! I live over and hour and half away and JT Auto Group is refusing to release the warranty or in fact pay for it so it can be used the correct way! They in turn want me to drive a now over heating vehicle over and hour to their shop for service! I didn’t pay $3400 to not be able to use this or have a warranty company tell me I don’t even have a contract with them when I’m holding the signed contract! Don’t buy here if you don’t have to!

If you are thinking about buying a car from this place DON'T! We drove over 8 hours to buy a truck that was put on hold with a fully refundable deposit. When we arrived we noticed several things wrong with the truck. I wouldn't start and had to be boosted off and when driving it immediately started throwing codes. We decided against purchasing and we were immediately told that they wouldn't refund the deposit while we were there and told us to call corporate back Monday. Now they will not return phone calls and we have been hung up on twice by the salesman when asking about our refund. I will be contacting my attorney. Nothing but dishonest thieves! RUN don't walk away from this dishonest dealer!