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Suntrup Volkswagen

(1,771 reviews)
Visit Suntrup Volkswagen
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (314) 549-8019 (314) 549-8019
Used (314) 549-8505 (314) 549-8505
Service (314) 549-8406 (314) 549-8406

Reviews

(1,771 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suntrup Volkswagen from DealerRater.

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ADELA ALISPAHIC

Adela was professional and so helpful in making the process of buying the car so easy. She is the best and would recommend my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Just got our second car from Sean Riches at Suntrup VW

My son just leased his second car from Suntrup VW. Sean Riches is extremely helpful, professional and easy to work with. I highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful customer service, will definitely be returning!!!

I had recently got in a car wreck and was convinced my car was finished. I went shopping while waiting to hear the results from the shop. During this time I visited the Suntrup lot on Lindbergh, frantic, pessimistic, and clueless but boy did Mattie put my worries to rest! She was very friendly, patient, helpful, and knowledgeable about any and every car I even aroused slight interest in. My car ended up surviving but at least I know where to go if I or any of my loved ones need to purchase a car! Mattie has my service for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great overall experience

The dealership had a great selection of cars to choose from. Madeline was my salesperson, she was very friendly and helped guide me through the entire car buying process. I came in not exactly sure of what I wanted & Madeline was extremely knowledgeable of the cars & payment options. We were able to find the perfect fit for my price range. I would definitely recommend Madeline & the Subtrup VW dealership to any friend looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing!

I love my new 2016 Jetta Sport. Thank you so much for everything!!!! I will be sending anyone that's mentions a car to you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Spectacular Experience!!!!

I didn't know buying a new truck could be so wonderful and pain free!! Adela and the amazing staff at Suntrup Volkswagen were a pleasure to work with and I look forward to going there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Sales Person anywhere.

I spent 20 plus years in the car business before I moved to open my own insurance company. And when I need a car or my friends need a car I look up Kelly To take care of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful! Great experience!

I love this place! Everyone is super friendly and very helpful! They work with you. My fiance surprised me with a new car. While i was at work he worked with kelly all day to get me a car i love and a job well done i was super surprised and the car is beautiful. We showed up and their was a huge bow on the car and its perfect kelly even took a picture of us and the car. Thank you all so much im very happy and i love the car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service that goes above and beyond

I had the pleasure of having Kelly Roussin as my sales associate. She was amazing. She talked me through the whole process and made it painless. I also had Kumar as my finance specialist. They make an amazing team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone works extremely hard for their customers

My sales person was kelly roussin. She really worked hard for me, seeing as I dont have that high of a credit score. I was nervous but Kelly and Kumar Sears really worked hard for me. I will never forget what they did for me. I recommend them to everyone whos either in the market for a new car or just browsing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.