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South County Dodge Chrysler Jeep RAM

(1,668 reviews)
Visit South County Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (866) 821-1694 (866) 821-1694
Used (866) 827-2432 (866) 827-2432
Service (866) 828-6193 (866) 828-6193

Reviews

(1,668 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of South County Dodge Chrysler Jeep RAM from DealerRater.

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I brought my vehicle in for recall repairs, they

I brought my vehicle in for recall repairs, they suggested nearly $2k in additional repairs... thing is they listed things that I recently had either repaired/replaced a few weeks prior or had checked via wellness appointment two months prior when I purchased the vehicle. So I brought it to another mechanic for a second opinion out of curiosity since a few of the items could be safety issues... the second opinion said that literally no repairs were required. That all things sited were in good working order.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jeremy Yingling was a great help getting the best deal

Jeremy Yingling was a great help getting the best deal possible to replace a stolen van. At an incredibly stressful time he was a liferaft.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Just bought an Equinox.

Just bought an Equinox. I called the dealer to see if the vehicle was available and spoke with Marino. He was very helpful and we set up an appointment to see the vehicle. He asked what we would like to see the car. After setting the appointment he said he would have the car cleaned up and ready. We pulled into the dealership and there was our Equinox all bright and shiny. Marino met us, we drove the vehicle snd fell In love with it. We loved the professionalism from Marino and the finance department. They wanted to be sure we were comfortable and kept us updated every step in the process. THEY MADE A CUSTOMER FOR LIFE!!! Way to go gentlemen!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ron, and the entire staff are first class!

Ron, and the entire staff are first class! My wife and I flew down from Minneapolis. Ron picked us up at the airport. We took the vehicle for ride & within an hour and a half, we were on our way home. The smoothest transaction I've ever had buying a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My expereance at this dealership was not good.

My expereance at this dealership was not good. I have purchased several vehicles from this dealer before. My current ram is from this dealer. I did test drive the new 2025 Ram with the twin turbo a week before things started to go south. I inquire about a vehicle on the lot, multiple time from the web site with out a response. When I did get a call and close to settling on a deal. I was told about several fees. Pinstrip fee $600, wheel cap fee $500, processing fees.... Not sure if this is normal for dealers to do all these fees or if it's a gimmick to get you in the door but this seemed a bit dishonest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
4 people out of 5 found this review helpful. Did you?
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Fast, easy, informative!

Fast, easy, informative! I felt like I got all the information I needed and great rates!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
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Kassie as always was so helpful and friendly.

Kassie as always was so helpful and friendly.when I had to bring in Jeep for a unexpected fix.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I purchased a brand new 2023 Gladiator from South County

I purchased a brand new 2023 Gladiator from South County Dodge in May and had a positive purchase experience. However, with only 5,000 miles on the vehicle and no modifications or off-road use, we experienced the dreaded "death wobble," which can be quite frightening. I reached out to Sara, the service manager, several times, but she informed me that they couldn't schedule me in until January. This lack of urgency and inability to resolve the issue left me extremely dissatisfied. It seems that South County Dodge does not value customer relationships. I would strongly advise against purchasing anything from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience!

Best car buying experience! Chorba, James, Ken and Tonya we're amazing on the buying/trade in and finance end and Steve in the body shop was wonderful after someone decided to hit me and leave. Best place ever!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

STAY AWAY!

STAY AWAY!! Please take my advice and steer clear of South county Dodge. They blatantly lie and manipulate numbers to con you into an extended warranty. You will be better off going to a different dealer and paying a higher cost. I was patient with the sales team even tho it took 6 HOURS to test drive 2 cars and to do paperwork. The absolute worst car buying experience in my life I will not return and I will advise as many people as I can to shop elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there Toby87, I apologize you had this experience with our sales and finance department. I have passed your information to our management team and they should be reaching out to you as soon as possible. If you have any questions in the meantime please do not hesitate to reach out to me. Allen Masengill, General Manager 314-853-7020