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Looking for a car stop here!
I've bought used cars before, so I knew what I was in for. I stopped here at West Town first since I saw the reviews, and yes, they lived up to the reputation. Mark was awesome, the process was simple, and the environment was relaxed. I absolutely love my car, picked up an Accord Crosstour a month ago and I couldn't be happier.
Mark the salesman was friendly and in no way pushy to sell us something. He answered all of our questions honestly. We test drove two vehicles both of which were immaculately detailed inside and out. Very impressive! The car we bought was same make but different model we had driven at another dealer, but the other dealer did not put the same time/effort into detailing their cars-not by a long shot! The car we bought looked new, drove great and was only $1000 more compared to the other dealer, and well worth it! I am so thankful we decided to check out West Town Auto, the other dealership simply did not compare! I will definitely go to West Town Auto in the future!
We highly recommend Mark and West Town Auto as THE place to buy a used car. Mark is a friendly, easy-going, no-pressure person. We are very pleased with our purchase and can't say enough about our positive experience here.
Mark at West Town Auto was a pleasure to work with. From the moment I was approached to the end of the sale, he was friendly and very personable, as if he'd been a friend or someone I've known for years. He was knowledgeable and not at all pushy throughout the whole process. This is a reputable dealer that will stand behind their product. I definitely recommend anyone to give them a visit who is shopping for top quality used vehicles
GETTING WHAT YOU WANT!!
I just want to say WHAT a perfect way to run a small town car dealership. I was referred to just go check out West Town Auto by a car mechanic. I have been wanting a Toyota Rave 4 it seems like forever. (keeping in mind that I really didn't need a car) New and used Rav 4's are way to expensive for my budget. So I thought why not just go look. I walked in, had a simple conversation with Mark Waage the salesman. And lo and behold, there was a Rav 4 in my price range. We took it out for a spin, I feel in love and before ya know it the next day I drove out of the lot in a Rav 4. What I want to say is there was never any pressure to buy it. Mark was a great example to me as a perfect salesman. We didn't just talk about cars, we talked about other things too. I never once felt pressured to buy. He listened to what I wanted, what I could afford. If the Rave 4 he was selling wasn't the one. "lets keep looking". I am very happy with my Rav. All I can say is THEY will always have my business.!!
Would definitely buy from West Town again
My husband and I are NOT fans of pushy car sales people. Mark was anything but pushy. We felt we had plenty of space to look and think and when we wanted to ask questions Mark was available. Prior to purchase and the week after the things that we felt needed to be looked over that we were concerned about were addressed. Mark was personable and easy to talk to. Prices seemed fair & reasonable.
Great buying experience
Mark our salesman was a class act and did not high pressure sales us.
excellent service, no hard sell, great experience
I was shopping around for a commuter vehicle and looked at several vehicles and multiple dealerships i saw a couple vehicles i liked at West Town auto while searching on cars.com. When we got there it was low key, no pushy sales folks, Mark came out and gave us the keys and a temp plate to take it out for a test drive. There was no hard sell, when we had questions, he answered them. I had decided on the Yaris but the check engine light was on, so he insisted that they check it out before they sell it. I came back the next day and there was no issue with the vehicle, was just a minor battery issue that was fixed. Cant recommend enough
Loving the service and honesty of this dealership!
I was in need of a used vehicle and a honest salesman and that's exactly what I found here! Mark was very personable and honest! You don't find that too often anymore so it was definitely a treat! I would buy another vehicle from Mark any day!
We bought our last vehicle here largely in part due to the excellent customer service we received from Mark. He was great and made the car sales experience completely stress free and easy. Thank you!