The salesman was wonderful but people they have in their collection department is horrible. They threaten to repo your vehicle, lock your account for... being 12 days late. Like the gentlemen said this is a company who does not have any compassion for unfortunate circumstances in people lives.
Barrett really is a good company to buy from , but dont get sick or ill, they dont care and will hold it against you, alta ,really tried to strong arm... me about making the payment today and wanted the next payment , rather pushy today. they want you to tell them anything and when you cant make the next payment to the date, they trip over your broken payment, the collections dept is becoming less and less professional, and then froze my login for $600.00 and i just paid $350.00 and you cant unlock it so i can make and plan the next payment. People will make you lie just to put a note on the account. Stressing a xxxx out. Cars are sold on every corner in DFW ,gurl bye.
I have bought over a dozen vehicles in my adult life so I can say with confidence “Barrett Motors is going to be your biggest ally of you need credit help... and a fair deal” Remember before you go, their business is sub-prime lending. If you’ve accepted this reality and you’re honest with them, they can and will help you. I personally had an abnormal situation and I needed someone to evaluate my loan based on facts and for someone to give me a second chance, credit-wise. What I absolutely did not need was a bunch of judgmental and arrogant xxxxxx making me feel like a criminal because my beacon score wasn’t over 750. I had visited several other dealers that advertised “guaranteed approval” or “bad credit - no problem” just to be told those slogans only apply to me if I have perfect credit and 50 percent cash down. If this sounds familiar to you then do not go anywhere else. Get your paystubs, ID and down payment together and run, don’t walk, to Barrett Motors. Before I go on, I am not being compensated in any way whatsoever for this review. I just feel like my testimony might serve as encouragement to any of you that are almost to the point of losing hope or accepting that you are indeed just a poor credit risk and your vehicular destiny is full of barely decent second hand cash cars. My mid-score is pretty dismal and using a co-signer at a traditional bank didn’t help me fix the problem. Not that a co-signer was even available. The Rowlett location had a couple of trucks I thought “might be suitable”. The salesman, Bob, looked at my app online and called with an honest assessment and told me to come talk to him and Carlos but no promises or shady tactics were ever employed by either of them. Bob did exactly what he told me he would do. To the letter. He had two trucks waiting for me with the keys in them. There were nearly a dozen that could’ve worked if I was forced to lower my expectations. Bob never pushed or hovered or used any of the sickening tactics most greasy/greedy/dishonest salesmen use. After I picked the truck I liked (which by the way is impossible to tell from a brand new off the lot truck, inside and out) he turned my offer in to Carlos the sales manager. Carlos treated me with dignity and respect and kindness. He never one time looked down his nose at me or implied that I was wasting my time. He fought tooth and nail for me with the underwriters and finance office for 4 solid days. Nerve racking days... but he was as good as his word and got the loan approved. He communicated with me and told me the truth about every detail I questioned him over. Carlos is the shining example of how a sales manager should treat his customers. I won’t lie to you and tell you it was all puppy’s and angel kisses. It was a battle. But again, remember you’re going to them because you need help. Be honest with them and provide the items they request and more importantly be honest with yourself. If you can do that, Carlos and his team can help you. And sometimes that’s what we all need is just a little help. I’ll never buy a car anywhere else again. That’s a fact. Even after I repair my credit with their help I’m a customer for life. You don’t have to buy your vehicle from them just because you can’t go anywhere else. You will buy your next car from them because you don’t need to go anywhere else. I cannot find enough words to describe how thankful I am that I stopped in to see what happened. You won’t be either. Good luck and tell Carlos and Bob that Jeremiah sent you.
Thanks to Bob Pierson at the Rowlett location! I googled bad credit car loans quite a few times in the past two weeks. I was approved at Carvana, Drive... Time and two other well known for their quick approvals. Yet when reading the reviews worried me quite a bit. One last google and Barrett Motors came up first. I called, went right in with everything they requested and drove home in the car that fit my budget and needs. No hard sells. There are perks of purchasing with them that was not even brought up until after i signed the agreement. They are a family owned business with their own financing, and treated me like family. Thank goodness for Google and Barrett Motors in Rowlett!
Barrett motors in Sachse made me feel like family immediately upon my arrival. If your looking for a vehicle go see Sally and I promise you she will take... care of you. She made the car buying process so smooth. They will work with you if you have credit issues. Don’t just take my word for it, go check out Sally at Barrett Motors in Sachse and you will not be let down.
If you need a car this is the place to get it david head of finance is the best carlos manager of garland will do his best to get you what you want i think... he is great dario salesman is the nicest person and does his job great i left there felling good got the car i wanted at a fair price because of these three men bmi customer for life john meade