Reviews
Write a reviewgreat selection, great service.
I have been looking for a used jeep grand Cherokee at every car dealer from the northland to Kansas City Kansas and this was by far the best vehicle I have found with a better price than others that were older and had more mileage. would recommend to anyone wanting a good vehicle for a good price!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Be aware, Horrible person and worst service
If you are visiting this place for saving some $500- $1000, i would recommend you to spend money at a renowned dealership instead of wasting your money and self respect with JOHN . This guy will treat you like he is doing a favor to you by selling his car to you. He is Lazy and highly unprofessional. He will try to talk you through and will try to convince that his cars are best price. He will create pressure by forcing you to make decision as other are also inquiring for that car. Wonder, why he has so low price? Because he sells those cars which have some hidden issues which can not be seen properly and if you take his car to the nearest Firestone (Who happen to be his friend's) get checked before buying, they wont even utter anything. You would think that you saved a couple of hundreds or thousands but eventually you would end up loosing money for fixing those issues and added to which, this guy will make you car buying experience a NIGHTMARE!! Never ever even visit this place.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
That was quite a review. I was reviewing our records and cannot find a Chris in Kansas City, KS that we ever sold to. I still stand by years of happy and repeat customers. I stand by each and every vehicle. If a customer comes to me and has a concern, that is the only way we can help. We are not going to please all people. Some people will never be happy, but it wont be because we didn't try. I wish "Chris" the very best, and encourage him to call us and discuss his issue.
Great Service, Honest Salsemen
Great guys to work with! The next time I am in the market for a used car I will be back to Pinnacle Auto Sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent service very impressed
I just purchased my 2nd vehicle from Pinnacle Auto Sales. I will always purchase by my cars from them and I have also sent a couple of my friends to them and they were also impressed. The service was superior and the follow up was totally unexpected. Great place to do business with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible customer service and professionalism
Nothing but negative things to say about this place. They sell junk that looks nice. Rude and unprofessional the way they did business.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We cannot help someone if they do not let us know they are unhappy. We only sell GOOD RUNNING vehicles to everyone. We are not perfect, but we strive to make everyone happy. I wish this customer nothing but the best.
friendly & helpful
Went looking for a used truck my husband being kind of particular found one that would do the job for him and had it bought the next day enjoyed the gentleman working there. They had a good sense of humor! Thanks
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stress-free, Friendly, and a Great Price
Very casual and friendly, I felt included in my car hunt at Pinnacle, where-as at other places I had felt more like I was being force-fed. The price was upfront, nothing changed at the end of the process, and the price itself was by far around $2,000 less for the same car (year and model) with twice the mileage at carmax. I'd done a lot of shopping around for a wide range of vehicles, and Pinnacle was by far the best for the best price, not to mention the best experience. I felt like I had been treated the way I would have treated myself, if I have sold myself a car. I would highly recommend Pinnacle to others looking to buy a quality vehicle, John was great and his prices are fair, and the best part is there's no haggling required!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Satisfied Customer
Overall buying experience was easy and fast. I was a first time car buyer and was looking at several different dealerships. This dealer definitely had the best looking hondas at the best price. He was very knowledgable and helped us out with any questions we had. I was extremely satisfied with my customer service and the buying process was quick and easy. So far I have been incredibly happy with the purchase I have made through this dealer and would recommend others to buy from here! Great exoerience! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
I had a great experience. Rodney was above and beyond polite, and sold us a great car for a nice price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Timely and responsive!
I have purchased a vehicle in the past from this dealer and have found them to be very responsive in returning calls and following through on deals. They are courteous and to the point and let the cars they have sell themselves. I have found them to be fair in terms of pricing and very respectful of your time and energies.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
