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Lux Auto Plus

(558 reviews)
Visit Lux Auto Plus
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(866) 980-5226 (866) 980-5226

Reviews

(558 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lux Auto Plus from DealerRater.

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Worked with Conner Davis. I was in and out with a great...

Worked with Conner Davis. I was in and out with a great price and great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Connor and jack davis and Dan Cronin were nothing less...

Connor and jack davis and Dan Cronin were nothing less then perfect sales men they found what I was looking for at a great price they’re customer service was phenomenal I will definitely be coming back someday

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They helped me with my new car fast I'm very satisfied...

They helped me with my new car fast I'm very satisfied they were very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The staff there were very friendly! Connor was the best!!...

The staff there were very friendly! Connor was the best!! Nice place to go the staff are not pushy. They were very helpful! I will be recommended this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Highly recommend shopping at Lux. Great atmosphere with a...

Highly recommend shopping at Lux. Great atmosphere with a great sales staff. Connor is a great guy to work with. I will continue to do business with Lux as the years go on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was actually on my way to Carmax when a co worker...

I was actually on my way to Carmax when a co worker mentioned Lux. I am big on reviews and customer service. I immediately checked out their website and it stood out because they acknowledged that people have many reasons in life for walking into a dealership good and bad. I remember Conner from the website and who walks out as soon as I pulled up Conner😁👏🏽 He not only LISTENED to my reason for being there. He made me feel comfortable with the whole process. He wasnt overbearing or pushy. He was actually great to work with. I didn't know what I was looking for but after a test drive or two with Conner I left with a 2017 Nissan Altima. The finance process(thanks to Brian) was a breeze. I didn't have to go to the RMV which was an added bonus. I will be back again for an upgrade when the time is right

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Connor made this experience fantastic! He is very patient...

Connor made this experience fantastic! He is very patient and gave me all the time I needed to find my dream truck. There was no pressure just assistance. He had all the answers to all my questions and I ended up leaving one happy girl! From Sales to Finance just a great experience. I highly recommend Lux Auto Plus in Auburn! Ask for Connor !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Connor was a true car guy! He took care of me an my needs...

Connor was a true car guy! He took care of me an my needs an even worked well with my parents. I recommend anyone to go to Lux auto plus in auburn mass an ask for Connor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Davis Brothers Jack and Connor were the best very...

The Davis Brothers Jack and Connor were the best very attentive great deal service from begins to end FABULOUS! The after care and follow up was outstanding make sure that I was fully taken care of and happy with my purchase. I highly recommend anyone go see them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Connor was a gentleman and a scholar. Went to lux didn't...

Connor was a gentleman and a scholar. Went to lux didn't know what I wanted. Large selection to choose from.the sales rep Connor was very helpful in working with my budget and my style. No doubt I'll be back to by my next car here at lux. Thanks to the whole team for being true.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.