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National Auto Warehouse

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (52 reviews)
Sales hours: 10:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm Closed
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm Closed
Thursday 9:00am–6:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm Closed
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
(865) 205-9226 (865) 205-9226

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (52 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of National Auto Warehouse from DealerRater.

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Won't find a better used car lot!

We just bought our 4th vehicle from NAW and cannot say enough good things about them. They are a small family run business that takes great care of their customers. Anytime we or anybody we know is in the market for a vehicle we count on National Auto Warehouse to have something for everyone, especially us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Almost Painfree

Excellent process with a knowledgeable staff. No pressure and a very easy transaction. These days that's uncommon. I'd certainly recommend this dealership to anyone looking for a seamless experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience ,

Very good dealing with Brent and Rachel. Got a good deal on the vehicle I was looking for. This place is worth looking at their inventory. Would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great used car buying experience

Bought a used BMW from NAW and I would definitely recommend this place to friends and family. The cars I looked at were quality and all fair priced. The process was straightforward with no gimmicks. The price was excellent for the car I bought, and the staff made me feel taken care of throughout the process. I’ve been to many other large and small dealerships and NAW is among the list of dealerships I will go to for future used car purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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National Auto Warehouse delivered everything they...

National Auto Warehouse delivered everything they promised. Rachel answered all of my questions, even sent photos to verify. Very pleased with my purchase, arranging transportation of auto took a little longer than I was expecting, but Rachel offered an alternative that worked out well. I will consider them for my next auto purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Thank you for providing your review of dealership

3rd time to buy here...

And will again in the future. We have always had great experiences with this honest, family run business. This was our first time to trade in on a vehicle here and feel like we got a fair price and a great value in the new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Staff was awesome! Knowledgeable and friendly. A

Mike was so knowledgeable that it put my mind at ease in purchasing a used vehicle. Didn’t need to continue any where else. I’ve already recommended place to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Knoxville’s Best Dealership

This is Knoxville’s most honest dealership, and I hesitate to use the word “dealership”. The word makes me think of predatory salesmen and sleazy tactics. This was nothing like that. These folks are not only extremely knowledgeable about their inventory, but also work on the cars so they are able to answer your questions factually and thoroughly. No pressure at all. None. Mike went above and beyond to make sure we got what we needed exactly how we needed it. Best dealership, better than a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great car, great experience

The inventory is very interesting and fully accessible on their website. Once arriving in person, it is easy to test drive the vehicle. The salespeople are intelligent and no-pressure. We are very pleased and highly recommend National Auto Warehouse.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brent was very nice to me n my brother.

Brent was very nice to me n my brother. Explained the financial process. An he made sure we knew everything. At the end the lady I thought was kinda snobby.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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