Reviews
Amazing service
Great service. Done my Audi Q5 service. On time. Pick up and drop service. Quick as well. Highly recommended. I even bought my q5 suv from them
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience with Aziz Panjwani from the start to...
Great experience with Aziz Panjwani from the start to finish He went above and beyond to take care of me. Honest with me all along and great customer service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Personnel are very courteous. David was not available...
Personnel are very courteous. David was not available when my car was done and another advisor quickly stepped in to check me out. Service tech did not have a mask on when he brought my car around. Granted he was not in the car long but did not appreciate that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Teacher
Our salesperson was great! Very easy to work with. Mark Kim! Explained the car at great length and gave us lots of information before we purchased the Q7.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Warm reception, professional advisor(Glen) ready and well...
Warm reception, professional advisor(Glen) ready and well prepared for my appointment and finally timely and satisfactory completion of work. Good job good job good job
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Malcolm Smith, sales rep., was awesome! He was polite...
Malcolm Smith, sales rep., was awesome! He was polite and patient. Due to Covid restrictions we communicated with him on-line. He was honest and upfront with us through the whole process. After purchasing the Audi Q5 he went over everything in the car with us in a way we could understand. Very patient! We did have an issue with the finance person. She was confusing to say the least. She did not explain the packages available thoroughly and misled us on the cost. We told her upfront that if we choose any packages such as Audi Care, etc. we wanted to pay for it separately but she kept adding it into the monthly payment. I believe we spent three times as much time with her than necessary.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Service Manager David Rodriguez was very personable,...
Service Manager David Rodriguez was very personable, detailed, kept me updated about the service. Took time to go over the history of car and explained thoroughly of the service that was being performed. Great Customer Service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Miriam we are happy to hear that we were able to meet your expectations and that David provided you with excellent service. Thank you for your feedback! - Audi Gwinnett
These guys are great all the way from management down to...
These guys are great all the way from management down to service and parts I will always come beach to these guys thank you for the fast great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
ravimaster thank you for taking the time to provide our dealership with feedback from your recent visit. We thrive on helping our customers and are glad that you had a great experience with our team.
I am so incredibly excited to buy my new 2021 Q5...and...
I am so incredibly excited to buy my new 2021 Q5...and this dealership will not get my business again! I guess you should have given me quality service the first time I purchased from you. Won’t make that mistake again!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
CBolla thank you for sharing your experience. Our customers are very important to us. Please consider reaching out to our GM directly at markjohnson@audigwinnett.com or GSM at johnathanparker@audigwinnett.com, as we would like to discuss the situation in more detail with you. Sincerely Audi Gwinnett.
Took audi q7 in for service & technicians found the...
Took audi q7 in for service & technicians found the problem & had me up and running in two days... Great service! Thanks slot for the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Tsmithq7 for providing us with feedback regarding your recent experience with our dealership. We look forward to working with you again in the future!