Audi Gwinnett

I called to check if a car was still in stock from Audi website and spoke with Aziz. I’m so glad he answered he made my purchase very smooth and he was honest throughout the process.

Honest and upfront about the current market. Willingness to work out a deal. Accessible and professional. Approval process was fast and painless. I would recommend this place. And thank you Fritz Brice for all your help!!

Just had my Audi 55,000 mile service. Denzel was awesome! Accurate with time of completion & estimate, help with figuring out what to get done for best price, very pleasant, nice waiting room with good coffee! Technician was great, wrote out what car would need next, pro actively provided next tire needs and quotes. Employees seem happy to work there! Love the free car wash!

Easy to schedule service and they don't try to pressure you for unnecessary work.

Best service department I have ever used. Glenn goes above and beyond in customer service and their mechanics are fantastic.

I had an oil light indicating my Q5 needed an oil top off. They also did a program update and rotated tires and got me out quickly! Friendly service, so thanks Patrick

Excellent dealer and excellent customer service and will come back if I need another car

Best service Center ever! Excellent Customer Service……super pleasant and helpful today Patrick is awesome!

Been coming to this dealer for the last 8 years. The last couple of times I’ve come for service, customer service has been less than stellar. The employee was disrespectful. I rounded the amount of miles on my car, he made sure to point out the correct amount to the last mile. Then as I’m going outside, an employee walks in and gives me the eat xxxx and die look. Audi, what has happened to your customer service?? I would understand if it was a new employee but this was the service manager who I’ve dealt with since I bought my car. Disappointed! Time to look for a different brand/dealer.

Highly recommend Audi Gwinnett. Excellent customer service…very helpful and knowledgeable. Patrick and team are always so friendly and welcoming. My car service was completed on time and I was given a complimentary car to use during the day.