Randy Merren Auto

Reviews

4.0 out of 5 4.0
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 3.0 out of 5
    May 25, 2017

    I bought a car in sept and I have taken it in to be looked at at least 4 times for the same problem, the first time was 3 days after purchase. They said... the whole front in was replaced back in march (after i purchased) and the repair orders show different. Every time I went in or called them they sounded annoyed ore frustrated with me calling again.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 20, 2017

    I have dealt with many car dealers, and these guys are like a breath of fresh air! I will consider going to them again, if I need another car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 2, 2013

    They were easy to work with and delivered as promised ! When making this big of a purchase you need to trust the dealer

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 18, 2016

    THE 2002 SUBURBAN PURCHASED 9/29/15 IS COMPLETLY SATISFACTORY.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 10, 2013

    If you're like me and hate being pestered and cajoled by car salesmen then this is the place for you!!! I actually enjoyed my time here. My wife and I... were left to look over the cars, take them for a test drive. The salesman, Jim, was very friendly and helpful and when we were done asking questions he left us alone. No pressure, No BS. Then when we had made our decision they could not have made the process of setting up finance easier. They organized the plates, all the paper work and washed the car while we waited. A totally painless experience and I will definitely paying them a visit again when the time comes to replace our second vehicle. And ... we love the car and saved some money over local dealerships in Grand Rapids where we live. Well worth the drive! Good selection of cars to suit any budget.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 16, 2012

    I am currently shopping for a car and the staff at Randy Merren have been very helpful and have communicated with me to assist with the process. I am almost... 100 miles away so the cars.com has been a great site for both of us. Thanks.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 30, 2012

    We had an awesome experience buying our 2010 Ford Edge from Randy Merren Auto Sales. No high pressure sales staff there. Excellent inventory. We will always... check with them when in the market for a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 25, 2012

    Real easy to buy from. Bought a Kia Sedona from them over a year ago and had no problems. Thanks guys!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2012

    My grandpa started buying cars from randy Merren back in the 70s before I was born. My dad and all us kids buy our cars there. Randy Merren is honest and... sells good cars

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?