Reviews
This was the easiest new car buy I've ever had. I bought a 2026 F150 Lobo and had them install a Whipple supercharger. They took care of everything. Nick my salesman and Hunter were easy to work with and made things move smoothly. Nick went above and beyond in this purchase. I have recommended them to all my friends and now on here. You can't find a better dealer than Mark Ficken Ford.
This was the easiest new car buy I've ever had. I bought a 2026 F150 Lobo and had them install a Whipple supercharger. They took care of everything. Nick my salesman and Hunter were easy to work with and made things move smoothly. Nick went above and beyond in this purchase. I have recommended them to all my friends and now on here. You can't find a better dealer than Mark Ficken Ford.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Highly recommend Mark Ficken Ford! We just purchased a beautiful 2026 Ford Explorer and couldn?t be happier with the experience. From start to finish, we received the best hospitality of any dealership we?ve ever visited. They were fair, generous with our budget, and truly made the process enjoyable. Special thanks to our manager Ervin Jaimes and Ashton Jones, who provided an outstanding visit and made everything seamless. If you?re looking for a great buying experience, this is the place! You will be treated very well. ~ Alan and Gina
Highly recommend Mark Ficken Ford! We just purchased a beautiful 2026 Ford Explorer and couldn?t be happier with the experience. From start to finish, we received the best hospitality of any dealership we?ve ever visited. They were fair, generous with our budget, and truly made the process enjoyable. Special thanks to our manager Ervin Jaimes and Ashton Jones, who provided an outstanding visit and made everything seamless. If you?re looking for a great buying experience, this is the place! You will be treated very well. ~ Alan and Gina
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Alan, we're glad to hear our staff took such great care of you! Here at Mark Ficken Ford we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
I had a great experience at this dealership Adonis was my sales person and he got me into a car that fits my family daily needs for a car that?s safe and road worthy for my travels . If you need a car speak to Adonis he is very respectful and kind and listens to what you want in the car your looking for . Great salesman skills . All staff are very polite and kind and they have free coffee while you fill out your paperwork . Thanks again for helping me get a roadworthy car for my family
I had a great experience at this dealership Adonis was my sales person and he got me into a car that fits my family daily needs for a car that?s safe and road worthy for my travels . If you need a car speak to Adonis he is very respectful and kind and listens to what you want in the car your looking for . Great salesman skills . All staff are very polite and kind and they have free coffee while you fill out your paperwork . Thanks again for helping me get a roadworthy car for my family
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Carolyn, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mark Ficken Ford and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Javelin Jackson was very knowledgeable and experience at his craft. Throughout the process, he kept in communication with us before and after. Looking forward to his services in the near future.
Javelin Jackson was very knowledgeable and experience at his craft. Throughout the process, he kept in communication with us before and after. Looking forward to his services in the near future.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Mark Ficken Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Diagnosis and repair of cooling system component (thermistat & housing) that failed, requiring the vehicle being towed to dealer for testing and diagnosis. Repair was completed in one day, including testing.
Diagnosis and repair of cooling system component (thermistat & housing) that failed, requiring the vehicle being towed to dealer for testing and diagnosis. Repair was completed in one day, including testing.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Exelente servicio siempre nos reciben como una familia cuando llegamos con nuestros carros a los mantenimientos!! Siempre nos atiende Michael Santana exelente representante de la compa�ia Ford
Exelente servicio siempre nos reciben como una familia cuando llegamos con nuestros carros a los mantenimientos!! Siempre nos atiende Michael Santana exelente representante de la compa�ia Ford
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hola, nos alegra saber que nuestro personal le brindó tanto apoyo durante su experiencia aquí en Mark Ficken Ford. Por favor, no dude en contactarnos si hay algo más que podamos hacer por usted.
Mark Ficken Ford is the best Ford dealership to go to purchase a new or use car.. especially the sales person named Nick is a awesome person and he will work very hard to get you into a car.. Everyone that I have come across at Mark Ficken. Ford have been extremely nice.. Thank you so much.!!
Mark Ficken Ford is the best Ford dealership to go to purchase a new or use car.. especially the sales person named Nick is a awesome person and he will work very hard to get you into a car.. Everyone that I have come across at Mark Ficken. Ford have been extremely nice.. Thank you so much.!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear our staff took such great care of you! Here at Mark Ficken Ford we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Great staff is very nice building is very nice. They care about your car just as much as you do. If you have a problem they make sure it?s solved.
Great staff is very nice building is very nice. They care about your car just as much as you do. If you have a problem they make sure it?s solved.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Cooper, thank you for your review! Your trust in our customer-centric service means a lot to us, and we look forward to continuing to provide you with reliable support for your car.
Great customer service and a well keep dealership, never an issue with quality repairs service. Always ready to help and serve their customer with any questions or requests.
Great customer service and a well keep dealership, never an issue with quality repairs service. Always ready to help and serve their customer with any questions or requests.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Darold, thank you so much for your positive comments about Mark Ficken Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great customer service; Carmen took good care of me and kept me informed all the way through. The waiting are is nice and I love wandering the showroom.
Great customer service; Carmen took good care of me and kept me informed all the way through. The waiting are is nice and I love wandering the showroom.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.