Skip to main content

Mark Ficken Ford Lincoln

(2,435 reviews)
Visit Mark Ficken Ford Lincoln
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 9 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (888) 535-1204 (888) 535-1204
Used (888) 542-2965 (888) 542-2965
Service (888) 550-5655 (888) 550-5655

Reviews

(2,435 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mark Ficken Ford Lincoln from DealerRater.

Want to share your experience with this dealership?

Write a review

Awesome

Greg was great. Found me the perfect car for my needs. Showed me all features of the car and helped set up the app. Very good service overall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ford Recall

Very professional! I went in for a recall and they addressed an issue I was having with my key fob as a bonus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experience

Customer service was great!! Every employee I worked with treated with with kindness and respect. We purchased a new car and ended up having them service my Explorer while we where waiting to finish our purchase. They took good care of my husband and I through the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Dent Repairr

Collision Department did an excellent job. Company Van passenger door....Dent Gone! ��

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Felix Sabates Lincoln is a great addition to Charlotte

Tyler met us as we arrived at Felix Sabates Lincoln.... He was very knowledgeable about the 2019 Lincoln MKC we came to inquire about. Within 2 hours we had taken a test drive and ordered the car and met the sales manager and general manager. We like everything about the car we purchased with the help of Tyler Miller.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Greg was a great salesman. Pleasure to work with. He took care of all my needs and addressed all of my concerns that I had had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience!

I chose Tyler from his reviews. You should too! The process was simple, the pressure was non-existent, the price was fair and the time out of my day was kept to an absolute minimum. Every step was clearly defined and there were no hidden agendas. I will definitely be back and have already recommended Tyler to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Customer Experience

On 11/10/2018, I had the best car buying experience I ever had. Greg had things ready upon my arrival. A 2019 Nautilus was pulled up front and ready to go. We went on a quick tour of the dealership, then off for a test drive. Thanks to Greg, Hunter and Mike G the terms negotiations, finance and the delivery went off without a hitch. I would definitely recommend anyone shopping for a Lincoln to stop here first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

After Service

They took less time than expected doing the maintenance for my car. I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience

Great experience buying a car here. I ended up not buying the car I came to test drive but Clint helped me find the car of my dreams. Smooth purchase experience from beginning to end. I can recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.