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Mark Ficken Ford Lincoln

(2,417 reviews)
Visit Mark Ficken Ford Lincoln
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 9 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (888) 535-1204 (888) 535-1204
Used (888) 542-2965 (888) 542-2965
Service (888) 550-5655 (888) 550-5655

Reviews

(2,417 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mark Ficken Ford Lincoln from DealerRater.

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Great experience

Great team you have. Tyler was awesome. The process from the beginning was performed very professionally. The vehicle was presented well and no problems occurred during the entire sales process. Very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Staff that will help you find he best car and deal for you!

I needed a car to help me travel for work. I had been to a number of dealerships, including other Ford locations. Finally, I met Tyler. He treated me like a human being. I didn’t want car jargon shoved down my throat. I simply wanted my questions answered and to have a conversation about the car. Tyler was knowledgeable about all the Edge’s features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Escape

Service was great! My salesman Blake was extremely nice and helpful. He was in touch with me through the whole process of me choosing the right car for me. I would highly recommend this dealership to anyone! Great job guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great people

Great experience from Tyler my salesperson, his sales Manager Sean, and finishing up with finance department, very helpful and knowledgeable. There was no pressure, just assisted in the purchase process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Superior Experience

I have never been thru a car buying experience that was as quick & thorough as today. Johnathan went above and beyond to find our needs and deliver. I am looking forward to doing business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic service

Tyler Miller is the best sales professional in the car business. If you are looking for a new car, make sure you ask for Tyler. He will take care of you throughout the process and ensure you end up with the vehicle your looking for at the right price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

These ratings must be fake news

While buying a car here is probably OK, Avoid their service department like it’s the plague. 6 to 8 phone calls no return phone calls horrible scheduling system and extremely poor customer service. This happens every single time we try to schedule service at this dealership. Once the warranty is over, I’m buying a New ford elsewhere. This dealership was far superior under the previous ownership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

We were very pleased with our experience with Felix Sabates Ford. We love the 2018 Explorer. Tyler was great to work with and made it the easiest buying experience we have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great customer service!

The service here was quick and painless everything worked out. The salesman was not pushing me into anything and rushing me everything went very smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great

Everyone was helpful, friendly and fast. I will definitely recommend Felix Sabates Ford Lincoln to my family and friends in the near and distant future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.