Reviews
Problem solved
Had a perplexing problem with a warranty, and Ms. Judy Gibson solved it in less than 10 minutes. This was after multiple phone calls to others, who couldn't find a solution. One call, 10 minutes, done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.
Expedition
Excellent experience. Love sales and service . Everyone at dealership very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Beverley Cook, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!
Mark Ficken Lincoln
Great customer service, nice and clean facilities.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing Mark Ficken Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
starnight4@aol.com
Chris kept me apprised of progress throughout the service process; he did a great job and its emblematic of the service I've come to expect from the dealership. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy we could make your experience a positive one!
21 GT500
The whole experience was great?. Special thanks to Grayson
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing Mark Ficken Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Maverick 2022
Hunter fisher at mark micken ford was superb. I love the attention to detail. Quick and easy, in and out with a new pickup.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard Cousins, thank you for your kind words and congratulations on your new vehicle!
rdhigbea@hotmail.com
Always friendly and Professional . Easy to deal with, i Would purchase a vehicle from them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Roger Higbea, your comments keep us motivated and working hard for all our guests!
carico1212
Our purchase of a used F250 was great. Our Salesperson, Hunter Fisher and the Sales Manger were very easy to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scott Carico, your satisfaction is our top priority.
New Ford Ranger
My order process had a few issues but Marty was awesome in keeping me informed and keeping the process flowing and was so helpful every step of the way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christopher Webster, thank you for your kind words and congratulations on your new vehicle!
bwwise@comporium.net
We had a pleasant experience with the purchase of the car. Everyone was very professional and knowledgeable .
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Walter W. Wise! We're so happy we were able to help you out!