Reviews
Great Experience
Buying a car from Bill Raybourne at Rusty Wallace Kia was a great experience. He took the time to give me all of my options and was never pushy. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. This is my Fourth experience dealing with them, and my second time dealing with Bill. Also Clay Magee the Finance Director was very friendly, he has a great personality. I highly recommend Rusty Wallace Kia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Best!
Rusty Wallace Kia employees were great and got me into the car I loved! They were super! My salesman went beyound all bounds to help get me into the car I wanted!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maintenance
Was completed before promised and they did an awesome job. Washed my car I do need them to check my window washer seems stopped up. I will tell Ray Huffaker service at this location is much better
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and friendly service.
I had an oil change and everyone was friendly and service was preformed very quickly and even detailed the outside of car. They were awesome!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always, another great service experience!
Every time I take my car to the Rusty Wallace Kia service department I leave with knowing that my car has had the best service available. Since buying my Kia I have had a great experience each time!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great purchasing experience
Greg was great to work with through out the purchase of the kia sorento.. answered every call and text within minutes.. thanks again Greg for all you work. Dealership was excellent all around
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience in choosing/ buying a very sporty Kia
Greg Taylor and I first had contact by phone and e mail, then we met him at the Rusty Wallace Alcoa Highway dealership .... very helpful and forthcoming in helping us choose a gently used very sporty looking Kia Sorento...he went with us for a test drive...pointed out numerous good points about the vehicle and its storage space... engine power..never being pushy .... only helpful... We made our choice, filled out the papers, and now are the happy owners of a 2017 Kia Sorento Will be glad to make referrals to your dealership... and..Greg is the man..😎 Dan and Micki Shipe
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
The guys in the service department took good care of me and my car, I never have any issues. I would recommend them to anybody
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
Service assoc was very outgoing and friendly and.told me how long it would be car was done before time he gave me very satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service call
Had an issue with my ac. Called made my appointment toik my car in had it back within the promused time and it was washed and dried.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
