BMW of Murrieta

My service advisor, Ronaldo Toledo, always provides great service. He is thorough, trustworthy, and always provides excellent customer care. I always request him when my car needs servicing.

Exceptional Service Every Time – Thanks to Jamal! BMW of Murrieta continues to impress, and a major reason is Jamal — without question, one of the finest mechanics we’ve ever worked with. He has been our trusted technician for years, consistently providing outstanding service marked by professionalism, precision, and genuine care. What truly sets Jamal apart is his proactive approach. He doesn't just address current issues — he anticipates and helps prevent future problems, saving time, money, and hassle in the long run. I highly recommend Jamal to family, friends, and anyone seeking reliable, expert automotive care. Sincerely, Sam P.

Great service from BMW of Murrieta. Allison is great and always looking into my vehicles best interest and needs. I have has been going to her for over 5+ years and always been treated with respect and professionalism. I always know I’m in good hands when dealing with her. Thanks for the keeping my car in tip top shape.

No games just straight forward, excellent support staff also, price was the lowest in the inland empire.

I was notified that the EV's battery needed to be checked and would take a day. It took 2 days. A vehicle inspection was also done and the front brakes pads needed to be replaced. That took an extra day because the dealership did not have all the parts.

Alexandera is always very friendly and attentive. She makes me feel at ease every time.

Excellent experience. Reynaldo is always extremely helpful. I had arrived 20 minutes early and he still took me in right away. While there he periodically checked on me to see if I needed anything. Before leaving I had purchased a car scent cartridge and an additional scent he was kind enough to show me how to put it in and replace the scent stick. I also inquired about tire replacement pricing for future purchase.. just wanted to have an idea the range of cost. He had provided to me as well. I always ask for him every time I go here for service. He is the Best!

Excellent service by Victoria, Samantha and Alex joining together to see that my requests were fulfilled and in a timely manner. Great dealership for purchasing and servicing.

We brought the car in for a scheduled high voltage battery checkup. I have to say that dealing with Victoria and the service center is always appreciated as she is very clear and concise with the services being done as well as up front with any recommendations. Highly recommend this dealership

Ronaldo, Service Rep, is very professional. Had no feeling of being taken advantage, he is very accommodating, honest & cordial. I will certainly recommend the service department to my friends.