Reviews
A step above the rest!
All I can say is that this dealership is amazing! When I arrived they were down to earth, honest and didn’t try to upsell anything! I told him exactly what I was looking for they showed it to me and the process was simple and easy. I was in and out of the dealership within an hour and a half which if you ever shop for a car that is almost impossible. What I recommend this dealership? ABSOLUTELY!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jane Brinkman, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Murrieta. Thank you
Friendly, very helpful, eager to help and answer
Alan Gutierrez was super helpful and very pleasant throughout our visit to the dealership. Answered all of our concerns. Quick service, did not have to wait at all for help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rosa, we're happy to hear you had such a positive experience with our team and appreciate your feedback. Thank you for sharing and we look forward to seeing you again.
Great experience
I’d just like to say Carol Tilton is amazing! I went in for a part. She is so helpful! She answered all my questions! Highly recommend BMW of Murrieta! I had a great experience. Will definitely be back! Thankyou again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Yummy Murrieta, we are so pleased you enjoyed your visit and working with Carol! Thank you for your kind review; we are happy to pass along your comments to the rest of the team here at BMW of Murrieta!
LOVE IT HERE!
Nickyle was my tech and he has worked on my car multiple times. He’s taken care of my car and I really love coming to this dealership. I recommend to all friends and family who have BMWs. Nothing but great experiences!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Josh, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We are happy to pass along your comments to the team here at BMW of Murrieta! If you have further needs or questions, please reach out!
The best in town!
Amazing work and kind staff! I take my car that I purchased there to get serviced all the time! Every time has been a really great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bruce, we are so happy to read such a great review about BMW of Murrieta! Thank you for taking the time to share your feedback with us. Until next time.
THE BEST
Best advisors and best service in all of California. Service was fast, people were friendly and the techs are awesome at what they do for the brand!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Josh, We're glad to hear we delivered such a great experience. Thank you so much for the positive review! If there's anything further we can do for you, we are happy to help!
Great Service
Great Service. Friendly staff. They wash your vehicle when finished. Would recommend family and friends to service their vehicle with BMW of Murrieta. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Derrick, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Great communication
This place is amazing! I dropped my car off and the service writer was super helpful and took care of everything for me. The cool thing was the mechanic, Nickyle, working on my car sent me a thorough video of my car and the concerns! He was detailed in telling me what was full, replaced, and needed to be addressed soon! This was super helpful due to that open communication and it made me feel as if my car was in great hands! That’s such an amazing feature to have for your customers
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vanessa, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out we are happy to help!
5 Star!
The staff provided experienced and patient sales support. Professionals who knew the vehicles, associated attributes, and intricate interactive features. No pressure, no hassle…. A pleasure to work with. Everyone we met on the BMW Murrieta Team seemed to love the BMW experience, which made me feel even more comfortable with my choice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anthony, we're happy you found our staff to be so supportive during your experience here at BMW of Murrieta. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We are always more than happy to assist you if anything else comes up. Take care!
Great Service
Excellent service. No issues, fast and courteous service. Very happy with my visit. Car was serviced quickly, Cleaned and washed on pick up. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ed, we are very happy to have provided you with such a positive experience! Thank you for taking the time to let us know how we did. We hope you have a great day!