We purchased a 2011 ford explorer. Added the 1000 dollar warranty for a year took it in for repairs and they cover nothing i am so dissapointed i now have... buyers remorse from this place ..dont add the warranty its not worth it the minute you go in with a problem its not covered and its thruough a third party so major motors have no responsibility to fix your car the warranty is to broad your light goes out but the wire connected to the light is not covered...
I had not a problem with them the salesman was very knowledgeable of his inventory didn't even need a price sheet like most small lots I've seen he even... told me what with a better car is that he thought would best suitour needs if I were to buy another used car I would definitely use major motors againvery customer friendly people and I would recommend anyone who would look for a used car go try to find what they need there and if you can't find it they will find it for you
GREAT PRICE, FAIR DEAL, CAR WAS DELAWARE INSPECTED.GREAT GUYS TO DEAL WITH
MAJOR MOTORS GAVE ME A GREAT DEAL, AFTER 2 MONTHS HAD A SMALL PROBLEM WITH MY CAR THEY PUT IT IN THERE REPAIR SHOP. VERY HAPPY WITH THE WAY THEY HANDLED... THE REPAIR.
I must admit I was a little skeptical when we first pulled onto the lot. It is just a gravel parking lot with a glorified shed for an office. However it... could be this is the very reason we were able to get such a good price on the car we were looking for. It makes sense if the dealer has low overhead then they do not need to charge as much to keep their operation in business. The car passed Maryland inspection with only needed 2 new tires. We are still waiting to finish the title process but hopefully that will proceed with little trouble.
This place lied to me from the start. Bob tried to sell me a Honda and I even gave him a personal check in good faith to hold the car for me for (NOT TO... BE DEPOSITED) note: many signs in the office saying "ALL DEPOSITS ARE NON-REFUNDABLE". When I was ready with Honda keys in hand going to my mechanic I was told "oh no wait that car has front end damage". Then he offered me a 1996 BMW, lol. NOT! Then it was Toyota, once my mechanic had it up on his lift...OH MY GAWD". I asked for my deposit back and...well he had deposited it into his bank. I paid $35.00 dollars to stop payment so I never have to look at those liars ever again! Major Motors are BAD BUSINESS....just drive on by, my friends!
Originally went to a neighboring Ford dealer to look at an 04 Expedition. Five minutes upon arrival it sold. I then went to Major Motors to check out a... Navigator on their lot. While there I happened upon the same Expedition. Was the car in perfect condition? No. But it was well taken care of overall. Some minor things here and there but nothing that would kill a deal. The staff was very warm and welcoming. I was able to make a deal on it that same evening and picked it up the following day. Overall a good experience.
I've been hunting for my first "new to me" car for a few months now. These guys really went above and beyond in terms of finding me the info I wanted and... making sure I was happy with my decision, even offering to install a spare feature when it was a sticking point for me. Seriously, this was the first time I didn't feel pressured in a dealership - the owner (Will) seems to have an approach of "if you like it, I'll help you get it, and if not - that's cool too." If they have a car you want, I would definitely give them a call!