Rikers Auto Financial Kissimmee

AWESOME STAFF, GREAT PLACE TO BUY A PRE-OWNED VEHICLE, GREAT CUSTOMER SERVICE. VISIT RIKERS AUTO FINANCIAL.

Please help me spread the word on this dealer! I purchased a vehicle from them a month ago as a daily driver. The car started to overheat, so I took into a mechanic for inspection and the head gasket is bad…ONE MONTH! and Management is saying “What did you do?” They refused to take any responsibility or assist and pushed me aside.

Yuri and Edwin were incredibly helpful and accommodating during the process of purchasing our used vehicle. It is a very good establishment and easy to work with.

Misleading advertised prices that almost nobody would "qualify" for. In fairness, the site does indicate that price reflected is for customers with excellent credit, but that means a score of 800 or better. Going in with a 750 score and the price goes up $4000. These details are not disclosed until after looking at cars, test driving and then credit report pulled. If I had known this information beforehand, I would never have had them pull my credit and drop my score by 7 points. I get that the APR will adjust with credit score. I can not wrap my head around the actual sale price changing because of it.

Muy professional y atentos en El servicio al cliente, El vendedor El Sr. Guillermo Leyes y el Manager El Sr. Robert fueron muy amables y profesionales, buscaron todas las opciones y Sali con mi auto nuevo, se los recomiendo para la compra de su proximo Auto.

I buy a car from rikers to eduardo he help and i get my 2022 bmw x3. Great team great cars would buy again. Thanks

Bait and switch! Saw a truck for $42,000. Went to see it, asked them to confirm the price 3 times! Sat down to talk numbers, put a paper in front of us with a mark up of $7,000, If we use their financing. So i said what if we pay cash? Gave us a mark up of $5000. We walked out. Got a text asking us to come back. Never!

I flew from Atlanta to check out a car from Rikers Auto Financial Kissimmee. Car listed was a black 2015 Hyundai Genesis for $17,800 with 50,000 ish miles. They tried selling it to me for almost $7,000 more than the online listed price. Also, they charge $995 for dealership fees and $1,500 for title fees. Online, it said the car had no accidents or title issues. Lemon Squad showed me that the car had been in an accident, though. The front left head light was oxidizing from improper seals. The brakes were messed up. The car hadn’t had an alignment yet. Tires needed to be replaced. They hadn’t even vacuumed the floor mats. The odometer also had more than 1,000 miles more than listed online. Essentially, they were trying to sell me a lemon for the comparable price of a properly maintained Genesis. All of the reviews online are right: these guys are slime-balls. Buyer beware! Stay away from Rikers Auto Financial.

Robert robbed me too. the price does not correspond to the actual price that was originally supplied. The bus broke down along the way, ruined my credit history with a lot of tough inquiries, yo-yo funding, car scams, dealer scams and the car was in an accident and we were not notified

All I can say is I should have read some of these reviews before dealing with this dealership. I have never given a negative review of any other deals hip but this one deserves it. They waste your time with back and forth pricing. Never the price that is in the website. I spoke with Daniel and Robert and neither knew what the other one was saying. When I called back to speak or clarify the price the other one would tell me the one I was speaking with was off that day but then if you called back he would be the one that answered the phone. When we finally agreed on a price that was listed on their website and speaking all day to myself and my bank Daniel requested that the bank email him a copy of the check I was bringing 3.5 hours to pick up the car. I called Daniel and everything was set myself and my daughter was on the way. Daniel calls and said "oh I have bad news the car just sold". Are you kidding me?? You have been working with me and the bank all day on this car and you knew I was on my way to get it with the money and you still sold the car. Bad business and customer service. Of course he blamed it on the other location. Funny thing though we called the other location and they did not have a clue what was going on. Do not trust them they change prices and lie to customers.