Reviews
I went in to have my tire checked out.
I went in to have my tire checked out. I waited just a short time about a half hour. They had it done wash my car. It was excellent. I always feel like I get the best service there. I’m so glad I am leasing a car from Tom Wood Volkswagen thank you so much. God bless
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Margo, thank you for choosing Tom Wood Volkswagen and for sharing your experience! We’re glad you’re always taken care of here.
She was very friendly, courteous ,and professional, and I
She was very friendly, courteous ,and professional, and I was very satisfied with my service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Here at Tom Wood Volkswagen, we always value and appreciate our customers' feedback. Thank you, Carolyn!
Hope D in the service dept is Top Notch.
Hope D in the service dept is Top Notch.! She understands the mechanical stuff about my car, explains issues well, and follows up quickly. This is not just once but every time I take the car in for scheduled maintenance. Rock star!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sheri, thank you for sharing your glowing review of Hope's attentive and efficient help! We love seeing feedback like this, and we hope you and your car have a smooth ride until next time! - Tom Wood Volkswagen
Service is friendly.
Service is friendly. The dealership is very thorough and reassuring in providing appropriate services for the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dead battery.
Dead battery. I was able to schedule an appointment within an hour same day. In and out within 45 mins. Couldn’t be happier.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy we could assist you so promptly! Thank you for choosing Tom Wood Volkswagen and sharing your feedback. Safe travels ahead!
Great service!
Great service! Nice waiting area! Kept me informed where things stood with the service requested
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this 5-star review of Tom Wood Volkswagen!
Tom Wood Volkswagen, they really care about their
Tom Wood Volkswagen, they really care about their customers. You get my vote fot number one in customer satisfaction
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're delighted to hear that our team at Tom Wood Volkswagen made a positive impression. Your support means a lot to us, and we look forward to serving you again in the future!
Deja was a very pleasant agent to work with.
Deja was a very pleasant agent to work with. Has agreed to notify me on another important device on my car within a few months. She has a welcoming smile
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Deja made your experience at Tom Wood Volkswagen a pleasant one! Her commitment to keeping you informed is just part of the excellent service we strive for. Thanks for sharing your feedback!
Was very friendly and wanted to answer anything I wanted
Was very friendly and wanted to answer anything I wanted to know about the car. Would recommend Tom Wood Volkswagen.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending Tom Wood Volkswagen! We're glad to hear our team was friendly and informative during your visit. If you have any more questions, feel free to reach out anytime!
My sales representative was Kierra.
My sales representative was Kierra.She was very knowledgeable,professional,patient,polite,positive attitude,people oriented,respectful, caring,educated.Nice work!Keep going!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oleg, we're delighted to hear that Kierra provided such a positive experience at Tom Wood Volkswagen. Thank you for the wonderful feedback!