Reviews
Write a reviewRude dealer
They are overcharging for vehicles at a significant amount. Tried to buy an Audi and it was practically double the blue book price. There correspondence with me was rude
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bespoke Auto Sales
I emailed this dealer twice with some basic questions to avoid a wasted trip. I got no response to either email. This is just unacceptable customer service.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Questionable Practice
We drove an hour and a half to look at the vehicle. It had very obviously had structural damage (we could see the weld marks, twisted rear A-frame...and we could not open the hood because the catch had obviously been broken). It also had a major fluid leak (we were told after the fact that it was a power steering seal that was going to be replaced later in the week). When I brought my information to the sales person, he was insistent that there was not frame damage, and that it was OK because Volkswagen sold it to them. I wouldn't go back to this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Car was purchased from VW North America with a seller's guarantee-mechanical and frame! Not many have the knowledge or experience to dispute the manufacturer's inspection and guarantee, certainly not somebody who doesn't know how to open the hood. We were very upfront with the power steering leak, as I said we saw it during our pre sale inspection but we could not repair it immediately as the parts needed to be special ordered from the dealer.
Used car
Just looking for a used vehicle that’s reasonably priced. I think I may have found one already though. I will keep browsing inventory. Thanks have a great day.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Family Car Buyer
Had a good experience buying a used vehicle. Easy buying process was made easy- everything was explained in detail, no issues registering a car or passing an inspection.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience at Bespoke Auto!
Just finished buying my latest car at Bespoke Auto and the process couldn't have been any easier. The owners have a no-pressure approach and were extremely friendly, knowledgable and helpful throughout the research, test-drive and buying process. Additionally, if you're looking for an inexpensive, reliable used car that also happens to be fun, they have a great inventory that includes many hard-to-find manual transmission models for the enthusiast buyer. Overall, a great experience at Bespoke Auto and wouldn't hesitate to recommend to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Super Relaxed Buying Experience
Two brothers own this place and they are great guys. They offer good vehicles at fair prices. Not much bargaining room because the cars are fairly priced. No pushy salesmen at this place, expect a positive and relaxed experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
One happy client!!!
So happy with my new purchase. The guys are honest and know what they doing. Very knowledgeable and just great people. Will definitely recommend this place to people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceptional Customer Sevice
If you are looking for a pressure free buying experience see Miro at BeSpoke Auto. I recently purchased a vehicle here and it was actually a pleasant experience. First class!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Class act!!!
Was treated with respect. The owner is a class act. Tried to make a deal happen, unfortunately my deal didn't happen, and after dealing with Bespoke, i will be back when the right car comes along.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
