Reviews
Great experience
I met Devel Madrid as I was looking at purchasing a new truck. This lady was extremely helpful and professional. Not one time did she ever pressure me into purchasing something I did or didn't want however she was very knowledgeable of her job and vehicles. Kept a positive attitude with me the whole time and was very approachable for questions and provided detailed answers. All in all a well ran dealership with a solid working crew.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for you kind words on Devel! She is a great asset to our team and we will be pleased to pass your compliments along to her. We truly appreciate your business and we look forward to seeing you again soon! — Dave Montemorano, General Manager
Rocky start turned into a great experience!
Jerrod, (salesman), Jude (sales manager), Jose (finance), Dave (GM), and Howard (service manager) made the experience of buying at LHM a real pleasure. All were involved in the procurement of our car and made sure we were happy with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Kay! Thank you for leaving us such a wonderful review. We will be sure to pass your kind words along to Jerrod, Jude, Jose, Dave, and Howard! Please let us know if there's anything else we can do for you. Thank you, Dave Montemorano, General Manager
Wish every dealership could meet your standards!
Sales staff was upfront and honest. Did not play games most dealerships put the customer through. With first view of website, I was impressed with pricing and transparency. With call to dealership, I felt at ease talking with Jude, and preceived that he did not take me for a fool with the usual sales pitches most dealerships try on the customer. We were able to close the purchase of a new 2017 Wrangler Unlimited over the phone and arrange trade in of my vehicle. We live over 300 miles away and at least 6 dealers were closer, but Jude made the trip worthwhile. I will have to admit, I was skeptical that things would go as smooth as promised, but Monica met us when we arrived and took us through the entire process and made the transfer a breeze. Even took our picture with our new Jeep! I would gladly make the drive to deal with these folks again! Thanks for making "car buying" a pleasant experience for once!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear about your buying experience! It is always our goal to provide each and every customer with transparency, honesty, and a pleasant shopping experience! We will be sure to pass your words along to Monica and Jude. We truly appreciate your business and we hope to see you again soon! — Dave Montemorano, General Manager
A dealership that was a Pleasant Surprise !
Sales staff was upfront and honest. Did not play games most dealerships put the customer through. With first view of website, I was impressed with pricing and transparency. With call to dealership, I felt at ease talking with Jude, and preceived that he did not take me for a fool with the usual sales pitches most dealerships try on the customer. We were able to close the purchase of a new 2017 Wrangler Unlimited over the phone and arrange trade in of my vehicle. We live over 300 miles away and at least 6 dealers were closer, but Jude made the trip worthwhile. I will have to admit, I was skeptical that things would go as smooth as promised, but Monica met us when we arrived and took us through the entire process and made the transfer a breeze. Even took our picture with our new Jeep! I would gladly make the drive to deal with these folks again! Thanks for making "car buying" a pleasant experience for once!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear about your buying experience! It is always our goal to provide each and every customer with transparency, honesty, and a pleasant shopping experience! We will be sure to pass your words along to Monica and Jude. We truly appreciate your business and we hope to see you again soon! - Dave Montemorano, General Manager
Sam Sales
It was a very pleasant experience , good people made you feel comfortable
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brad, thanks for leaving us such great feedback! We're happy to hear you enjoyed working with us. We truly appreciate your business and we hope to see you again soon. - Dave Montemorano, General Manager
tire repair
I had a low tire lite come om while driving. I found a piece of glass in tire,addsome air and took it in to service dept. got mu truck right in and back on road in 45 mi,. You just cant ask for better service. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joe, thanks for your positive feedback! We're happy to hear about your service experience with our team and that they were able to help you get back on the road. Should you need anything else, please do not hesitate to let us know. — Dave Montemorano, General Manager
Service for Jeep Wrangler
Tim, in service, exceeded my expectations. I brought in my Jeep Wrangler for the scheduled oil change, tire rotation and airbag recall. He had my Jeep back to me under the time quoted, all with excellent professionalism along with a high level of customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, Jo! Thank you so much for leaving us such a wonderful review. We're pleased to hear about your service experience with Tim. We will be sure to pass your words along to him. Please let us know if we can be of service in the future. - Dave Montemorano, General Manager
Replacement of TIPM
Branden went far and above to get my Jeep back and make me happy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, we appreciate you taking the time to leave us such a great review! Branden will be happy to hear your positive feedback. Please let us know if there's anything else we can do for you. - Dave Montemorano, General Manager
Quick and Stress free
Andy was an amazing sales rep that found the exact car that I was looking for. The whole experience was painless and quick. Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear about your buying experience with Andy! We will pass your words along to him. We greatly appreciate your business and we hope to see you again soon. Thank you, Dave Montemorano, General Manager
Dodge Journey
Great customer service! Very satisfied with my overall experience at LHM.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Natalia! Thanks for leaving us such an excellent review. We're happy yo hear you enjoyed your experience with us. We appreciate your business and we look forward to seeing you again. - Dave Montemorano, General Manager