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Shults Resale Center of Dunkirk

(720 reviews)
Visit Shults Resale Center of Dunkirk
Sales hours: 9:00am to 5:00pm
Service hours: 7:45am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:45am–5:00pm
Tuesday 9:00am–7:00pm 7:45am–5:00pm
Wednesday 9:00am–5:00pm 7:45am–5:00pm
Thursday 9:00am–5:00pm 7:45am–5:00pm
Friday 9:00am–5:00pm 7:45am–5:00pm
Saturday 9:00am–2:00pm 8:45am–1:00pm
Sunday Closed Closed
2021 state dealer award
View 6 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award
(855) 964-6467 (855) 964-6467

Reviews

(720 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shults Resale Center of Dunkirk from DealerRater.

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I absolutely love that the staff was so friendly and

I absolutely love that the staff was so friendly and helpful!! They made me feel like I didn't have to buy the first thing that I laid my eyes on. They gave me options and helped me to make the right choice. Jennifer DePasquale was a huge help!! I highly recommend Shults Resale!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

All i can say is Respectful caring knowledgeable patient

All i can say is Respectful caring knowledgeable patient friendly sales representative is Jennifer. I will be back to she her smiling face. thank you very much for the great experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I don’t call her The Fabulous Jen D for nothin’!

I don’t call her The Fabulous Jen D for nothin’! The moment I told her I was thinking about a new Jeep, she was all over it. I was looking at a different Jeep when this beaut came in & Jen did her homework to assure me this was the better choice for me. Communication, service & professionalism are all top notch. 5 stars are not nearly enough, but then again 5,000 stars wouldn’t be either! If you love a car you see, go check it out with Jen D!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jenn was great!

Jenn was great! She was personable and understanding. She knew I was nervous with such a larger purchase. She made sure to answer all my questions. I would highly recommend Jenn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jennifer has been the best!

Jennifer has been the best!! Totally enjoyed my buying experience!! Highly recommend Jennifer!! Shults team is amazing!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jen was awesome!

Jen was awesome! She made the entire process so easy and enjoyable. I wasnt sitting around waiting for hours like I have at other dealerships. I was basically in and out and very satisfied with my new car. I highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The salesperson was very friendly and honest.

The salesperson was very friendly and honest. They had exactly what I was looking for & for a very reasonable price. Looking forward to doing future business with Mark and shults!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jen was great!

Jen was great! We love our new "whip" and look forward to buying our next sweet vehicle with her! Overall outstanding experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best experience I ever had I will definitely be coming

Best experience I ever had I will definitely be coming back! Thank you mark for being patient with me and getting me into my car! If anyone needs a car go to Schults and ask for mark!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Shults is a trusted dealer and is very reliable!

Shults is a trusted dealer and is very reliable! Jen D is extremely personable and very enjoyable to work with when buying a new vehicle. You can see she loves what she does and makes everyone’s experience unforgettable. I recommend her to anyone looking at buying a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.