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Autohaus BMW

(4,044 reviews)
Visit Autohaus BMW
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2018 state dealer award
View 15 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (314) 332-2872 (314) 332-2872
Used (314) 928-1374 (314) 928-1374
Service (314) 928-1322 (314) 928-1322

Reviews

(4,044 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autohaus BMW from DealerRater.

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My service appointment was for routine maintenance....

My service appointment was for routine maintenance. Linda saw me on time, explained what my car required, and offered me a loaner even though my service took approximately 1 1/2 hours. I chose to wait, and the waiting room was set up for social distancing, clean and someone was disinfecting the entire area. My car was finished in less time, was washed, vacuumed and spotless when it was returned to me. It is a pleasure dealing with Autohaus BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

We have been customers of Autohaus since 1983. They have...

We have been customers of Autohaus since 1983. They have always provided us with quality auto service as well as great customer service. The service department experience is primarily why we continue to buy our vehicles at Autohaus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Service was fast , waiting area was excellent, service...

Service was fast , waiting area was excellent, service writer was very courteous and friendly Will definitely send all my freinds to this dealership and I look forward to any other service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

Always have a great experience with Autohaus BMW. I’m...

Always have a great experience with Autohaus BMW. I’m treated as a valued customer and can trust their expertise in serving my car. Have been using Autohaus since 2013 and wouldn’t consider going anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

I have been a service customer at Autohaus for several...

I have been a service customer at Autohaus for several years and they have always been the very top for me. No matter what issue I bring them and sometimes I have brought issues very early or over a weekend, they have consistently gone above and beyond in order to give me the best possible service. I highly recommend the ladies and gents at Autohaus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Friendly staff and they had my car serviced very quickly....

Friendly staff and they had my car serviced very quickly. The waiting area is nice with a lot of room to social distance for COVID concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We appreciate that, as we are all trying to keep our customers and ourselves safe during these difficult times! Thank you for choosing Autohaus BMW, we look forward to seeing you next time!

I appreciate the quick turnaround. The location is clean...

I appreciate the quick turnaround. The location is clean and the Personnel were very curtious and attentive. I also appreciate the fact that you were expecting me. The price was pretty good too. Thx!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Linda took care of my regular maintenance with her usual...

Linda took care of my regular maintenance with her usual friendly, knowledgeable service. She makes coming to this dealership a pleasure. The waiting area is great, but loaners are always offered if you need one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

Renard is the most pleasant and knowledgeable sales...

Renard is the most pleasant and knowledgeable sales advisor I have ever worked with! He informed me of any delays promptly and was flexible in accommodating my schedule. He made the purchase of my new BMW the best experience of any in the last 30 years of buying BMWs (except, of course, when he helped my wife purchase her cars!). He was the primary reason I switched from Plaza to Autohaus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Renard is one of the best! Thank you for choosing Autohaus!

I had an appointment with Chris at 3:00 PM but when I...

I had an appointment with Chris at 3:00 PM but when I arrived, he was out to lunch. Ty took great care of me!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!