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Autohaus BMW

(4,037 reviews)
Visit Autohaus BMW
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2018 state dealer award
View 15 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (314) 332-2872 (314) 332-2872
Used (314) 928-1374 (314) 928-1374
Service (314) 928-1322 (314) 928-1322

Reviews

(4,037 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autohaus BMW from DealerRater.

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A very professional yet friendly dealership - great...

A very professional yet friendly dealership - great customer focus. We could definitely see why it’s a successful place. We have worked with about 6 dealers and thus place ranks up top! Also big compliments to how well the car was prepped for pick up and the tutorial we got about the features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

Autohaus is absolutely first rate. Linda and Patti took...

Autohaus is absolutely first rate. Linda and Patti took great care of me. Top marks to the service group. All were extremely helpful in this covid crisis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Patti and Linda are true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

Autohaus provides courteous, professional and friendly...

Autohaus provides courteous, professional and friendly service. Ms Kupfer was easy to work with and more than helpful regarding the scheduling of the needed work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Extremely helpful, knowledgeable. Always pleasant and...

Extremely helpful, knowledgeable. Always pleasant and responsive! Good service and timely. Great car. Show room is always clean and they all wear their masks during this difficult time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We appreciate that, as we are all trying to keep our customers and ourselves safe during these difficult times! Thank you for choosing Autohaus BMW, we look for ward to seeing you next time!

Sales rep very knowledgeable and courteous, very adept at...

Sales rep very knowledgeable and courteous, very adept at great electronic presentation. Car tutorial very helpful and available for follow up questions. Great snack bar!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Excellent service Chris went above and beyond to get my...

Excellent service Chris went above and beyond to get my car in and a tire replaced Thank you best regards Phil Gumpert 2018 650I BMW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

Everyone was extremely helpful and friendly. Each...

Everyone was extremely helpful and friendly. Each department worked with each other to make it a quick process. Everyone was very informative! Best car dealer experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Autohaus BMW has the best costumer service and auto...

Autohaus BMW has the best costumer service and auto service, I’m always waited on within a timely manner and always feel welcome while my car is being serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Great place been going for 30+ years / Mike Crader is the...

Great place been going for 30+ years / Mike Crader is the best...my 2016 650i Conv (16k mikes) in for routine service... this is where it falls out! Oil Change was $518!!!!!!! It’s truly an outrage... LABOR charges exceeded cost of parts... terrible... JIFFY LIBE next time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Ian. Your $518 service visit was not for just an oil change, it was for an oil change, 2 engine air filter replacements and a brake fluid service that you authorized. We have certified BMW technicians and use only Genuine BMW parts and Mike will miss seeing you. Thank you and good luck, sir.

Matt was awesome - positive- and energetic from my first...

Matt was awesome - positive- and energetic from my first interaction. He made me feel comfortable and educated in my decision to buy the ride of my dreams. Highly recommend him and the whole Autohaus team- amazing experience. Need a larger garage to fill up w their product!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Matt is one of the best! Thank you for choosing Autohaus!