Reviews
Great experience
We just recently purchased our first car from Autohaus and could not be more pleased with the experience. Jens Petermann was our client advisor and was exceptional. Professional, engaging, attentive and respectful. Jens was very knowledgeable about the product and able to answer all our questions. Jens knew we were looking at another manufacturer/dealer and his follow-ups were appropriate without being over-bearing. Jens worked hard to make a deal that worked for both of us and made sure the purchase and delivery went smoothly. Vincent Sweeny was the F&I person we dealt with at Autohaus and again, the professionalism was exceptional. We’ll soon be in the marked for a second car and I look forward to giving Jens and Autohaus a chance to sell me another car. This was a five star experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
service
The service at Autohaus is outstanding. The staff is honest and they don't try to sell you things that you really don't need. Plus, they provide a car to use no matter what the repair. This past week Mike Crader was my rep, and the service was fantastic, as always.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Never take for granted
Most expect a high level of satisfaction from Autohaus and I for one have never been let down once. I have worked with 4 different service people and all are top notch. Could not ask for better service. Just worked with Amanda and she was outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service!
I went in to get a piece of trim fixed on my car today and Linda Schaefer is who I always deal with at Autohaus BMW service. She makes you feel like you are the only customer she has and they have to be one of the busiest service departments I've ever been in. She makes her job look so easy honestly she is why I keep buying BMW's. She has to be the BEST in the business. Keep it up Linda you are a natural at making people happy. Karen Myers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service!
Patti in service is awesome! She always provides great service and a wonderful experience. Very helpful and accommodating. Autohaus BMW service department is very friendly. I recommend Autohaus BMW to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service and friendly staff
This location provides great service and hard working staff. I highly recommend coming to this location. Thanks again Ethan for answering all my questions and making sure all my needs were met.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful service!
This place has excellent customer service and terrific staff! I'm glad that I brought my vehicle here! Thank you Ethan, you were so very helpful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Chris squeezed me in between two meetings I had in Clayton. I was under a compressed time frame, but he made everything work out. Autohaus worked around my schedule- not theirs - which is important to me. I highly recommend working with Chris at Autohaus!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
TOP NOTCH SERVICE
It's always a pleasure coming in and seeing a smiling, familiar face when I need to have my car serviced. Couldn't even dream of taking my business anywhere else. Amanda is a dream Service Advisor! Keep up the great work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Patti Kupfer is the best service advisor I’ve dealt with in years. She is very focused on the customer and ensuring a great experience! Thank you Patti!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
