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Autohaus BMW

(4,031 reviews)
Visit Autohaus BMW
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2018 state dealer award
View 15 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (314) 332-2872 (314) 332-2872
Used (314) 928-1374 (314) 928-1374
Service (314) 928-1322 (314) 928-1322

Reviews

(4,031 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autohaus BMW from DealerRater.

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Great experience

We just recently purchased our first car from Autohaus and could not be more pleased with the experience. Jens Petermann was our client advisor and was exceptional. Professional, engaging, attentive and respectful. Jens was very knowledgeable about the product and able to answer all our questions. Jens knew we were looking at another manufacturer/dealer and his follow-ups were appropriate without being over-bearing. Jens worked hard to make a deal that worked for both of us and made sure the purchase and delivery went smoothly. Vincent Sweeny was the F&I person we dealt with at Autohaus and again, the professionalism was exceptional. We’ll soon be in the marked for a second car and I look forward to giving Jens and Autohaus a chance to sell me another car. This was a five star experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

service

The service at Autohaus is outstanding. The staff is honest and they don't try to sell you things that you really don't need. Plus, they provide a car to use no matter what the repair. This past week Mike Crader was my rep, and the service was fantastic, as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Never take for granted

Most expect a high level of satisfaction from Autohaus and I for one have never been let down once. I have worked with 4 different service people and all are top notch. Could not ask for better service. Just worked with Amanda and she was outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service!

I went in to get a piece of trim fixed on my car today and Linda Schaefer is who I always deal with at Autohaus BMW service. She makes you feel like you are the only customer she has and they have to be one of the busiest service departments I've ever been in. She makes her job look so easy honestly she is why I keep buying BMW's. She has to be the BEST in the business. Keep it up Linda you are a natural at making people happy. Karen Myers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great Service!

Patti in service is awesome! She always provides great service and a wonderful experience. Very helpful and accommodating. Autohaus BMW service department is very friendly. I recommend Autohaus BMW to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Good service and friendly staff

This location provides great service and hard working staff. I highly recommend coming to this location. Thanks again Ethan for answering all my questions and making sure all my needs were met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Wonderful service!

This place has excellent customer service and terrific staff! I'm glad that I brought my vehicle here! Thank you Ethan, you were so very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great Service

Chris squeezed me in between two meetings I had in Clayton. I was under a compressed time frame, but he made everything work out. Autohaus worked around my schedule- not theirs - which is important to me. I highly recommend working with Chris at Autohaus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

TOP NOTCH SERVICE

It's always a pleasure coming in and seeing a smiling, familiar face when I need to have my car serviced. Couldn't even dream of taking my business anywhere else. Amanda is a dream Service Advisor! Keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service

Patti Kupfer is the best service advisor I’ve dealt with in years. She is very focused on the customer and ensuring a great experience! Thank you Patti!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.