Reviews
I bought my first BMW from autohaus in 2017.
I bought my first BMW from autohaus in 2017. The service and treatment has been amazing. I bought my second BMW from autohaus m550I in 2023 same amazing treatment up until my last visit for an oil change and break fluid change. I was very disappointed on receiving my vehicle back with ivory Iinterior in color with oil on the door handle on the seat on the armrest. Only to have to bring it to their attention to address it. That was very disappointing for me!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your valuable feedback. We apologize for any delays you experienced at Autohaus; this is not our usual standard. Your input helps us improve, and we'll work on ensuring the best service in the future. We hope to have the chance to serve you even better next time.
The dealership was easier to work with.
The dealership was easier to work with. They were flexible and accommodating. We love our new ride!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review! We really appreciate you being a customer, and glad that you are loving your new ride. Providing exceptional experience is our top priority, and your feedback motivates us to keep exceeding expectations.
The customer service was great.
The customer service was great. I felt well taken care of. We were in and out with our purchase. It was a great buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the 5 - star review! We appreciate you trusting our sales department with purchasing of a new vehicle. We are thrilled that you enjoyed your experience with us. We look forward to working with you again.
I had a great experience with Autohouse they were very
I had a great experience with Autohouse they were very professional and Marquis is an outstanding sales person took great care of me very satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vince, thanks for the 5 - star review! We're thrilled to hear that you had a great sales experience with Marquis. It's always a pleasure to serve customers like you with great reviews, and we look forward to working with you again in the future.
Newer store, a lot of inventory, great lounge,
Newer store, a lot of inventory, great lounge, knowledgeable staff. Team was helpful in assisting with a complicated situation.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review! We are happy that you are happy. We'd love to continue providing great services to our customers and we are truly passionate for creating the best possible experience here at Autohaus!
I have owned six BMWs since 2010.
I have owned six BMWs since 2010. All have come from Autohaus BMW even though there are two other dealers closer. I don’t have to haggle as I believe they shoot a fair deal. Service department has been really good too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the 5 - star review! We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Marquis and Steve in finance made the process simple and
Marquis and Steve in finance made the process simple and enjoyable. Will be back for sure!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad Marquis and Steve helped to make your experience such a positive one.
Brittany is very helpful and communicates well.
Brittany is very helpful and communicates well. Best advisor to work with at Autohaus BMW
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.
Excellent customer service!
Excellent customer service! Special shout out to Marquise and Heather!!!! The whole process was seamless. The unveiling of the new car was special. Patty in Service is excellent too!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5 - star review! We are thrilled to hear that you had a seamless experience with us. We really appreciate you being a customer and helping to share your feedback . We're here for you anytime !
Brittany is great.
Brittany is great. She makes the whole experience easy and enjoyable. I actually look forward to having my vehicle serviced just to say hello to her. She is a huge plus at Autohaus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review Dawn! We loved being of service to you and hope we can assist you again soon.