Reviews
Didn't seem motivated for a sell. Did not return phone call after requesting vehicle information.
Didn't seem motivated for a sell. Did not return phone call after requesting vehicle information.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I don't like them because they don't have financing options available for people who can't afford to pay a automobile off when the take possession of the automobile
I don't like them because they don't have financing options available for people who can't afford to pay a automobile off when the take possession of the automobile
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
A couple years ago, I purchased a Jeep Grand Cherokee from American Imports, and this began a nightmarish journey that I am still on… I did not purchase the extended warranty, not sure it would even have helped. This vehicle runs rough and has engine misfire once it heats up in 30-45min. I have been to multiple shops, and nobody can find or fix the issue. I have spent as much/more than the purchase price trying to fix this, all in vain. I have now given up on any hope of correcting this and am gonna get rid of it, however I will not get even a fraction of my money back as I am an honest man and would never burden another person with this nightmare! BUYER BEWARE AMERICAN IMPORTS BUSINESS PHILOSOPHY: Jeff claims (even boasts) that his customers like him and his business as he finds cheap vehicles and can pass them on at a reasonable price as he does little/nothing to them. This is great if the vehicle is good, but horrid if there is an issue that isn’t found during test drive! I called and said he had sold me a lemon, and I was told that “lemon” only applies to new vehicles. I explained my situation , and he did offer to give some money if I sent him a cost of repairs. When I did send him some details of some of the things I tried and money spent, it was crickets…
A couple years ago, I purchased a Jeep Grand Cherokee from American Imports, and this began a nightmarish journey that I am still on… I did not purchase the extended warranty, not sure it would even have helped. This vehicle runs rough and has engine misfire once it heats up in 30-45min. I have been to multiple shops, and nobody can find or fix the issue. I have spent as much/more than the purchase price trying to fix this, all in vain. I have now given up on any hope of correcting this and am gonna get rid of it, however I will not get even a fraction of my money back as I am an honest man and would never burden another person with this nightmare! BUYER BEWARE AMERICAN IMPORTS BUSINESS PHILOSOPHY: Jeff claims (even boasts) that his customers like him and his business as he finds cheap vehicles and can pass them on at a reasonable price as he does little/nothing to them. This is great if the vehicle is good, but horrid if there is an issue that isn’t found during test drive! I called and said he had sold me a lemon, and I was told that “lemon” only applies to new vehicles. I explained my situation , and he did offer to give some money if I sent him a cost of repairs. When I did send him some details of some of the things I tried and money spent, it was crickets…
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Selling car without Air conditioner very disappointed not reply to email’s we call ask about car is available but not satisfied
Selling car without Air conditioner very disappointed not reply to email’s we call ask about car is available but not satisfied
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Traded my vehicle. Got a good vehicle and fair price for mine. No pressure & fast transaction.
Traded my vehicle. Got a good vehicle and fair price for mine. No pressure & fast transaction.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience! Verified car was still available before driving there as well as the cash price online. Car was as described and exactly what we had been looking for. Paperwork went fast and we are thrilled with purchase!
Great experience! Verified car was still available before driving there as well as the cash price online. Car was as described and exactly what we had been looking for. Paperwork went fast and we are thrilled with purchase!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The sold me a piece of junk. I should have believe the review. All of their car are straight junk. Run away 🏃🏽♂️🏃🏽♂️
The sold me a piece of junk. I should have believe the review. All of their car are straight junk. Run away 🏃🏽♂️🏃🏽♂️
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very bad experience . Very rude Try to tell me it was a cash lot. I asked them it was false advertisement. To take their Advertisement down. out of cars.com. They never advertised that it was a cash lot. They don't do monthly payments. It was all a big joke and a waste of time very disappointed.
Very bad experience . Very rude Try to tell me it was a cash lot. I asked them it was false advertisement. To take their Advertisement down. out of cars.com. They never advertised that it was a cash lot. They don't do monthly payments. It was all a big joke and a waste of time very disappointed.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
So Shannon and shafer took really good care of me great service great people even for the drive which for me was 109 miles Exactly I’ll definitely see them again THANKS 🙏
So Shannon and shafer took really good care of me great service great people even for the drive which for me was 109 miles Exactly I’ll definitely see them again THANKS 🙏
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Don’t waste your time going. Had an appointment made with them to have a car inspected. Showed up for the appointment only to discover that they sold the car the night before. Never bothered to call or email me to tell me. Nor was there an apology when I showed up for the appointment. Ridiculous customer service. Never going back.
Don’t waste your time going. Had an appointment made with them to have a car inspected. Showed up for the appointment only to discover that they sold the car the night before. Never bothered to call or email me to tell me. Nor was there an apology when I showed up for the appointment. Ridiculous customer service. Never going back.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase