Reviews
Write a reviewSteve was our salesman. He was cocky, rude, and didn't know his product. The manager was even more clueless. I told them it needed an alignment and they swore it drove perfect. I told them there was something wrong with the exhaust and they said that was done to look like that on purpose. I asked about the tires before I took the 2 hr drive and they said they were brand new. When I saw them I questioned the man's eyesight. I knew all this wasn't true, but I wanted the car so I let them talk their bs. Got home, brought it to the mechanic and guess what!? It needs an alignment, a control arm, new tires, and its actually been in some type of accident that wasn't on the carfax, this is why the exhaust wasn't right. The rotors and breaks will need to be replaced very soon as well. All this is fine and good, we new we were buying a used car and we could see the problems they were to inexperienced to notice. We had figured up in our head what the cost would be to fix these things and haggled them down $1700. Can I just say how much I loath the haggling game? To top it off we had left and they had agreed on numbers finally. So we had to drive 40 minutes back. We told them we were in a hurry (and we had a preapproval so not much work on there part) and when we got there it took another hour to finish everything. For such a large lot I was surprised to find out they had to send the car off to get the inspection. We finally left and after all this, you know what makes me the most angry? They said it had been serviced, and that was a lie too. We had to pay for an oil change when we got back home. They know nothing about the cars they're selling. They just want your money. Typical!
Steve was our salesman. He was cocky, rude, and didn't know his product. The manager was even more clueless. I told them it needed an alignment and they swore it drove perfect. I told them there was something wrong with the exhaust and they said that was done to look like that on purpose. I asked about the tires before I took the 2 hr drive and they said they were brand new. When I saw them I questioned the man's eyesight. I knew all this wasn't true, but I wanted the car so I let them talk their bs. Got home, brought it to the mechanic and guess what!? It needs an alignment, a control arm, new tires, and its actually been in some type of accident that wasn't on the carfax, this is why the exhaust wasn't right. The rotors and breaks will need to be replaced very soon as well. All this is fine and good, we new we were buying a used car and we could see the problems they were to inexperienced to notice. We had figured up in our head what the cost would be to fix these things and haggled them down $1700. Can I just say how much I loath the haggling game? To top it off we had left and they had agreed on numbers finally. So we had to drive 40 minutes back. We told them we were in a hurry (and we had a preapproval so not much work on there part) and when we got there it took another hour to finish everything. For such a large lot I was surprised to find out they had to send the car off to get the inspection. We finally left and after all this, you know what makes me the most angry? They said it had been serviced, and that was a lie too. We had to pay for an oil change when we got back home. They know nothing about the cars they're selling. They just want your money. Typical!
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
jose was my representave and help me our with getting a car. thanks to him now i have a new car. thank you z auto place
jose was my representave and help me our with getting a car. thanks to him now i have a new car. thank you z auto place
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This dealership is amazing! Tim really helped me out and I could not be more excited! I would recommend Z Auto Place for your next purchase!
This dealership is amazing! Tim really helped me out and I could not be more excited! I would recommend Z Auto Place for your next purchase!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This was a great experience for my family and I. Milo Harris was my car salesman. He was great at meeting my needs and keeping his promises. I love working with people that I can trust. Don't say it if you don't mean it, is my philosophy. The entire staff at Z Auto Place in Spring were fantastic. The people there are down to earth and will work hard for you. ...And you will be driving away very happy!!!
This was a great experience for my family and I. Milo Harris was my car salesman. He was great at meeting my needs and keeping his promises. I love working with people that I can trust. Don't say it if you don't mean it, is my philosophy. The entire staff at Z Auto Place in Spring were fantastic. The people there are down to earth and will work hard for you. ...And you will be driving away very happy!!!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
they were willing to work with me, great customer service! found the truck i was looking for,definitely recommend and will continue to buy from here!
they were willing to work with me, great customer service! found the truck i was looking for,definitely recommend and will continue to buy from here!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I HAD AN AMAZING EXPERIENCE WITH MY SALES MAN MR.HOLYWOOD HE WAS EXTREMELY HELPFUL HE HELP ME GET INTO THIS BEAUTIFUL CAR A CHRYSLER 200 2012 I enjoyed my experience with him great customer service skills he met all my needs and made sure I was good through out the process of purchasing my vehicle he made sure I left with one the same day I will recommend him to everyone if u need a car or anything please contact Mr .Hollywood he is your guy I appreciate everything he has done I was turned down by other dealers but he made my frown turn into a smile thank you so very much!
I HAD AN AMAZING EXPERIENCE WITH MY SALES MAN MR.HOLYWOOD HE WAS EXTREMELY HELPFUL HE HELP ME GET INTO THIS BEAUTIFUL CAR A CHRYSLER 200 2012 I enjoyed my experience with him great customer service skills he met all my needs and made sure I was good through out the process of purchasing my vehicle he made sure I left with one the same day I will recommend him to everyone if u need a car or anything please contact Mr .Hollywood he is your guy I appreciate everything he has done I was turned down by other dealers but he made my frown turn into a smile thank you so very much!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Went to a few different used car dealerships and of course the sales people were eager to help until they ran my less than perfect credit. Wow how quickly things change when they may have to actually work for the sale. So I called Z Auto Place and talked to Milo who told me the same thing that many other sales people have said "No problem we work with poor credit, come on in" so obviously I was a bit reluctant on believing they could actually do the deal as promised. I went in anyway to talk to Milo who would not take no for an answer when it came to getting me approved. Even when i had lost hope Milo would reassure me that he would get it done and he did just that. I will be buying again from Z Auto Place. Talk to you soon Milo.
Went to a few different used car dealerships and of course the sales people were eager to help until they ran my less than perfect credit. Wow how quickly things change when they may have to actually work for the sale. So I called Z Auto Place and talked to Milo who told me the same thing that many other sales people have said "No problem we work with poor credit, come on in" so obviously I was a bit reluctant on believing they could actually do the deal as promised. I went in anyway to talk to Milo who would not take no for an answer when it came to getting me approved. Even when i had lost hope Milo would reassure me that he would get it done and he did just that. I will be buying again from Z Auto Place. Talk to you soon Milo.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Milo is a very good salesperson, that will accommodate your needs when looking for a vehicle. He's great at communicating and will not hassle you until all documents are approved. Don't have to sit for hours waiting, when I got there, test drove the car and signed paperwork....THANKS AGAIN MILO....
Milo is a very good salesperson, that will accommodate your needs when looking for a vehicle. He's great at communicating and will not hassle you until all documents are approved. Don't have to sit for hours waiting, when I got there, test drove the car and signed paperwork....THANKS AGAIN MILO....
- Customer service
- 4.0
- Buying process
- —
- Quality of repair
- 4.0
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
I seen Milo ,when I visit this dealership. Outstanding communication/no hassles. Excellent when it comes to knowing the vehicles and customers request. I'll advise u speak to Milo when visiting this dealership. The Best Hands down!!!!!
I seen Milo ,when I visit this dealership. Outstanding communication/no hassles. Excellent when it comes to knowing the vehicles and customers request. I'll advise u speak to Milo when visiting this dealership. The Best Hands down!!!!!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I have been running into problems trying to finance a vehicle, after the economy crashed in 2008 I let some bills go and my credit took a dive, I have been trying really hard to buy something since January this year and have had no luck and wasted a ton of hours at dealers. I called Z Auto and Mo the manager took great care of me , he put me on a vehicle that worked for my budget and also got me done through a bank so I can reestablish my credit. I love my Malibu and It has been a very good car for me, I love the professionalism I was showed at Z Auto and will always buy my vehicles from them.
I have been running into problems trying to finance a vehicle, after the economy crashed in 2008 I let some bills go and my credit took a dive, I have been trying really hard to buy something since January this year and have had no luck and wasted a ton of hours at dealers. I called Z Auto and Mo the manager took great care of me , he put me on a vehicle that worked for my budget and also got me done through a bank so I can reestablish my credit. I love my Malibu and It has been a very good car for me, I love the professionalism I was showed at Z Auto and will always buy my vehicles from them.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase