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(120 reviews)

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parts and service

FIRST, I WENT TO DO OIL CHANGE AND THEY WERE VERY FAST GETTING ME IN AND OUT. SECOND I NEED TO REPLACE A SMART KEY FOR MY VERACRUZ THEY ORDER THE KEY AND SEND ME A E-MAIL TO LET ME KNOW THE KEY WAS IN. PROGRAM THE KEY AND WAS OUT IN 20 MINUTES ,GREAT SERVICE THANK YOU. RON ZABALA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Professional!

Excellent service. Very professional and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thanks to Richard Lopez

When My car was towed to Hyundai on Saturday June 8,2013, I was sure that I will be there until closing. But Richard made a point of helping me right away and seeing to it that I got the right tire for my car. In all my years if dealing with Saleman, I have to say that Mr. Lopez was the best I dealt with. Friendly and courtesy . If every Saleman was Like him, I am sure your customers will be happy and always make a point to come back to your dealership for service . Thanks again Richard for making my experience there one I will not soon forget. I will get all my services done there and I will only be dealing with Richard Lopez..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent!

I usually do not respond to surveys but I must say that my experience at your dealership was excellent. The sales representative Eddie Andrade was a pleasure to do businees with...I will highly recommend to my family and friends - great experience overall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent staff!

Earnest Bynes and Joseph Young were exceptional. Overall your staff and facility is excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful service!

I purchased s Vera Cruz recently from Rick Case Plantation. I was in and out faster than any other dealership. I worked with Abdel who was extremely professional. I've had a BMW, a Mercedes, and an Audi and this dealership blows them all out the water! The price is fair and Fares and his team did a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very helpful Dealership

The representative Mo that assisted me on this day was very helpful and answered all my questions and concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Loved working with Tom!

The service advisor (Tom Owen) greeted me promptly and quickly got my Genesis in for an inspection of the "check engine" light problem. Thanks to him, my car went right in for service (update software) and I was quickly on my way. Tom's up beat manner and attention to customer satisfaction makes the difference when choosing a service facility for my car. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Top-Notch

Excellent courteous customer service received from the moment I placed a phone call inquiring on purchasing my Sonata. Greeted and made to feel welcome and supported. The Service Advisor and Financial Advisor were outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Perfecto!

I never felt better about making the perfect choice and choosing this dealership. PERFECT PERFECT !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks you for your kind words!!!