Reviews

3.3 out of 5 3.3
254 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 2.0 out of 5
    May 2, 2018

    Bad bad experience with them. I brought a car since April 10 2018 and it's now May 2 2018. I haven't enjoyed my car because i have taken it in for repairs... 3 times already. I know there's a lemon law for buyers with lemon cars. I will sue them even if i have too, since they are not willing to cooperate but instead pinn that car on me. Terrible people, please do not go there.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    February 10, 2018

    They have a terrible service. late the whole day. waiting for approval for a car that I was never given with a credit. excellent and not only that. They... were charging me a dawn of the highest payment.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • January 11, 2016

    I had to drop my car off today and I also needed a loaner. I always call ahead to schedule my service and get my loaner and each time, the process is always... smooth and everybody is very friendly. They take care of me and put my mind at ease. Thx Teddy Nissan, u guys are swesome!! Keep up the amazing work ¿¿¿

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Ms. Reed and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Teddy Nissan. We are driven to o...ffer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Jen Almodovar - jalmodovar@teddynissan.com

  • 5.0 out of 5
    November 2, 2017

    When to Teddy's to look into a Nissan Rouge... we sat down with Elijah, and few hours later we walked with our 3rd Nissan from Teddy 2017 rouge SV.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    May 1, 2017

    I am so disappointed with auto services of Teddy Nissan ( Bronx, Ny) . I purchased a 2014 Nissan Maxima from them less than a year ago and my stereo... system shorted out. I also have an oxygen sensor issue. I have the paperwork stating that the vehicle was well maintained. I Have an appointment to bring the car in on Wednesday 5/3/2017....The secretary told I can not get a loaner vehicle at all. What type of business is this? None of this is my fault and I sent 3 of my FDNY Co -workers here to purchase vehicles in the past...... I do not like the service here at all!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback, Kawan. We appreciate your business and your confidence to refer your friends. It means the world to us. Our top priority ...is delivering 100% customer satisfaction and we are very sorry about the situation you've described. We try our best to always have an ample supply of the best loaner cars available. That's why we're in the process of upgrading our fleet. Unfortunately, this has left us with a lower supply during the short transition. I would really appreciate the chance to speak with you to discuss ways we can work towards resolving this issue to your satisfaction. Please contact me at your earliest convenience. I look forward to speaking with you Anthony Cecala | Nissan Service Manager | 718-696-6144 | acecala@teddyvw.com.

  • 5.0 out of 5
    April 24, 2017

    This was my third visit to Service and everyone (and I do mean everyone) was so professional and helpful I felt I needed to let you know. Please give... them my thanks (again)!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 16, 2017

    I went in to the Boston Rd location after being called by one of their customer service reps, and as soon as I got there a salesman by the name of Daniel... Mejia asked if I needed some help. Well, I did and he showed me and my girlfriend two cars and we test drove them, however I wasn't totally sure if I wanted a car or SUV, so after conferring with my girlfriend, we decided on an SUV. We signed papers, got plate & insurance and drove away the same day with no hassle. Other than it taken all day,because we test drove the vehicles-the staff, valets, salespeople were extra fun to be around and made my experience great. I would recommend anyone I know, that's looking for a vehicle to certainly make this place a priority-Djames

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    December 26, 2016

    My experience wasn't a bad one there was a little problem after the purchase but their service department took care of it Pronto very happy with my 201... acura mdx runs like a champ

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    April 19, 2016

    BEWARE: the white Mercedes E350 has an engine KNOCK. THE DEALER DIDN'T EVEN CHECK IT.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    March 10, 2016

    I recently visited to inquire on leasing a Sentra for my daughter. The new salesperson generally had very little knowledge in sales, but he was polite.... Without going over current rebates, incentives and naturally my credit score. No sooner than 1 minute, He pulls out a calculator and says the car will cost me $292 a month I have had many many cars over my lifetime and have dealt with many sales people and managers over the years but the approach Teddy Nissan took with me was the worst I had ever seen. They didn't even know who I was Do they really expect to sell cars like that?

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Al, I am sorry to hear about your experience with our dealership. I can assure you that it was not our intention to disappoint or frustrate you. I wou...ld appreciate the opportunity to speak with you regarding this matter so I can better understand the issue at hand and we can work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jen Almodovar - jalmodovar@teddynissan.com

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