Reviews
Amazing customer service
Faris!! He was so wonderful dealing with me, it was nice having to call in and speak with the same person who knows what's going on about my car and who knows me a little bit. He is amazing!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review, Aislyn! I'm very happy to hear that Faris was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, George Psihogios, Operating Partner, georgep@philsmithkia.com, (954) 545-7200
Great Service
They greeted me at my car, explained everything clearly, and walked me to my car when I came to pick it up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Thanks again, George Psihogios, Operating Partner, georgep@philsmithkia.com, (954) 545-7200
Great service. Car returned clean.
Service agent was pleasant and professional. My foot was in a cast and I had to use crutches. Staff made sure I was comfortable and arranged transportation for me to wait at home for repair completion. Car was completely evaluated for future problem and returned clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, Jeanette. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, George Psihogios, Operating Partner, georgep@philsmithkia.com, (954) 545-7200
Great friendly Service personal!!
I arrived early for my appointment and was meet in service drive by a nice man who checked my appointment and took me inside. My car was completed on time and it was washed too! Very happy with the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donald, thanks for leaving this wonderful feedback! Customer satisfaction is one of our top priorities and we're ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, George Psihogios, Operating Partner, georgep@philsmithkia.com, (954) 545-7200
Excellent Service
Very fast service. Well informed during the whole process. The personnel gave me a great attention. The car service was excellent
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Phil Smith Kia was able to provide you with an awesome experience!We really appreciate this feedback and we will share it with the team.Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, George Psihogios, Operating Partner, georgep@philsmithkia.com, (954) 545-7200
Phil Smith Kia Does It Best
I was able to wait in a quiet relaxed clean accommodating wait room. The accommodations for technology were excellent. There was good reading materials and if you wished, variety in television programs.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Rosalind. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, George Psihogios, Operating Partner, georgep@philsmithkia.com, (954) 545-7200
Quality Service with a smile
Scotty listened carefully to my problem and responded quickly with a positive outcome. that fully met my needs. I will certainly entrust all my maintenance and repair to Scotty and his service staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review, Gibson! I'm very happy to hear that Scotty was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, George Psihogios, Operating Partner, georgep@philsmithkia.com, (954) 545-7200
Great service
Umberto delivered what he promised, took the time to walk me through my questions, was helpful and friendly. Appreciate the help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi James, and thanks for the great feedback! We're very happy that Umberto was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, George Psihogios, Operating Partner, georgep@philsmithkia.com, (954) 545-7200
Kia service experience
I was taken immediately with great courtesy by Scott and Fabe was a pleasure to meet in person after speaking on the phone. I waited on my service although Uber was offered. Great feature !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jessie, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Scott and Fabe are great assets and we're thankful to have them on our team. We appreciate your business! Take care, George Psihogios, Operating Partner, georgep@philsmithkia.com, (954) 545-7200
Excellent Customer Service
My experience was wonderful. The young lady that assisted me had outstanding Customer Service skills. The waiting area in the dealership was certainly designed around the customer and making them as comfortable as possible while waiting for my oil change.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Milinda. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, George Psihogios, Operating Partner, georgep@philsmithkia.com, (954) 545-7200