Reviews
I’ve had three good experiences with the Subaru
I’ve had three good experiences with the Subaru superstore chain, 2 with chandler and 1 with surprise. I have constantly been impressed with the customer centric mindset displayed by the staff and the genuine desire to help. Griz, Brian and Scott who have been helping me through this purchase have been nothing short of excellent in making sure the purchase was smooth and working with me to stay within my goals and parameters. I highly recommend Subaru Superstore to anyone who’s looking to jump into the brand. Thanks for helping me get into my first Subaru, gents!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scott was great!
Scott was great! From reserving the car online, through delivery, everything was smooth, efficient, and transparent. A real pleasure to do business here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience at the Subaru superstore thanks
I had a great experience at the Subaru superstore thanks to Scott. I originally dropped by to see one of the WRXs and BRZ they had and Scott was knowledgeable about both the brand and each model. He has reached out even after my visit to let me know about the ordering of the new model year. Not a pushy seller, just passionate about Subarus. I even trusted him with my sister that isn't as well versed in cars. I really recommend speaking to Scott for a hassle free and enjoyable experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So helpful and amazing Customer Service!
So helpful and amazing Customer Service! Everyone who helped us was very knowledgeable and made it a great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Griz was great to work with.
Griz was great to work with. He respected our time and made the deal go smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Griz and Scott made the sale easy and straightforward.
Griz and Scott made the sale easy and straightforward. Both were amazing at responding aptly. While providing all the info I needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love Subaru Chandler!
We love Subaru Chandler! We were so impressed with this dealership we returned to purchase a second vehicle. It’s clean and comfortable and super accommodating to families with children. Everyone is friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I really only have one word to describe my experience at
I really only have one word to describe my experience at Subaru Superstore in Chandler. Integrity. From Scott Postel my Internet Sales Associate to Mike Burgess the Sales Manager, the experience I had was amazing. Long story short, this dealership had the open opportunity to charge me more for the Forester I just purchased, but chose to bring to my attention that the price was less than I thought. It was a good deal at the wrong price, but after they corrected my understanding of the true deal, it brought a chill to my body. You will not find a group of people or a dealership with more integrity and commitment to making you a customer for life. That is what they have earned from me.
- Customer service 5.0
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If you need a vehicle, do yourself a favor and work with
If you need a vehicle, do yourself a favor and work with Scott Postel at Subaru Superstore in Chandler! I live in North Peoria but the drive was totally worth it. I needed to purchase a vehicle for my niece (her first) and he was so great with her. He took the time to explain every detail to her. He was professional and knowledgeable but also friendly and relaxed. Prior to us arriving at the dealership, we traded phone calls, emails and texts. He was great with communication and completely up-front about pricing and other details. I will definitely seek him out when it is time for my next car! Thank you, Scott!
- Customer service 5.0
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I used the Costco auto purchasing program to acquire my
I used the Costco auto purchasing program to acquire my Outback. The sales people, finance, and post delivery expert all did an excellent job. I contacted a different, dealer and I was not give a total price breakdown. They were $3000 more than Subaru Superstore. I've purchased many new cars in the past and this was the best car buying experience I have ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car